Crystorama Inc.

95 Cantiague Rock Road, 11590, Westbury, United States
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About Crystorama Inc.

Our mission is crystal clear: Inspire people to step into the spotlight of style and illuminate their environment and lives with exceptional lighting. Good design and lighting enhance the mood and desirability of a space and contributes to a sense of well-being. We want to be there to shine the light on every cherished moment. That’s why our customers are our focal point, just as our lighting is to their homes.

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N IL
US

Worst Customer service ever!!! Purchased 2 lights from this company. Both lights were poor quality so I emailed the company and asked to return. They charge a 20% "restocking fee" so I opted to exchange (which the 20% restocking fee wouldn't apply). I have emailed this company asking if a particular light would qualify for an exchange. So far I am on my 8th email to this company with no response. I sent the lights back (I paid for shipping) and still no credit or response. I cant get an answer and am in limboland. Worst customer service EVER! Do not do business with this company unless you want to be ghosted. Im at the point that I will forget the exchange, pay the 20% restocking fee and NEVER do business with this company again and let everyone I know they are awful just to be rid of this company and problem.

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