Missing the human side of businesses So many things are wrong with this company recently. From missing components to lost coupon codes, nothing is going right. They refuse to include all components in one of their crowd sales, but include them in regular sales, large laminated playsheets are squared off instead of having nice rounded corners, and above all, coupon codes are lost when accidentally transferring your cart to a wish list. When checking out, the code was missing and when typing it in to actually use in the first place, it states I already used it. Support is just as worthless. They said it is there and called me an idiot, and will most likely tell me to take it up with the 'gifter' who gave out the codes. On top of the cheap components, they now want to raise prices. Be nice if there was a 'Drive Thru' system to print on demand (hint, hint!)

The Game Crafter is always improving… The Game Crafter is always improving and produces great quality products of the numerous I have tested, the support staff is always available working to solve issues and I even hear directly from those most invested in the company. I have had products from deck boxes, playing cards, and stickers for pawns made by the game crafter. The staff is my favorite part, but they also have a website that is very utility based with organized and clean layout with easy to follow instructions and demonstration videos.

They pass the blame to you This company refuses to take responsibility when they made an error. They cut my cards too close to the edge and claimed it was a "drift" issue, when clearly it was a poor cut job and no one checked them to make sure they turned out good. Now I am out a substantial amount of money and missed my deadline. I wouldn't trust this company to print anything.

Ordering system fraught with pitfalls Their ordering system is extremely cryptic and difficult to understand. There is NO customer support whatsoever. All orders are final, no refunds, no returns, and it is so difficult to ascertain actual quantities and even which files they will use; it is easy to believe you are ordering one thing, when in fact you will receive something else.

Really good customer service. -