veena v
INNo size after ordering and I didn’t… No size after ordering and I didn’t receive my product at all.
SUBROTO
GBNot so Great 1. No one responds to emails; 2. Did not receive the Initial Discount via the Coupon for First Time Buyers ($10) that was promised. 3. The Site did not state that the prescription glasses will be shipped form China, if so I would have made a different decision
Paul S
AUWhere are my glasses? Firstly I really need these glasses Unfortunately they have not arrived. Koala eyes do not reply to my emails or phone calls. Tracking doesn't work so the only efficiency this company has is collection of payment and numerous requests for reviews. Just keep your customers informed !!
RSF
CAQuick response They contacted me quickly when I did an incorrect order for progressive sunglasses and help make a quick exchange of glasses. I like that they mail/ship to a mail box. Would like to see a better selection but for the price it is a good selection. I am excited to get my second pair of progressives from Koalaeye.com!
Luminous Libro
GBIt was so easy to order the glasses I… It was so easy to order the glasses I wanted, and put in my prescription online. The prices are affordable, which I really appreciated. But then when I asked about exchanging the eyeglasses for a different style, I was told I would have to pay shipping for the exchange, so I just decided to keep the glasses I ordered. I hate having to pay shipping. But the glasses I kept are nice ones and good quality. The lenses are perfect!