Awesome experience that could of been awful . Ken sorted all my issues All I can say is Ken looked after me after my enail was faulty and expensive he offered replacement or refund within 2 days of my emails alot of bad reviews that do not reflect my experience at all nothing but appreciation from Australia. Thanks Ken for your service m8

Great craftsmanship Great craftsmanship. Fast shipment. Extra goodie bag, and case! MADE IN USA

They are a good loyal company I really like the bowl that I found online but it did not work for my bong but that's nobody's fault the owner went out of my way to help me out and showed me respect even when I was having anxiety and cared about my needs. I recommend them if you want someone will that will take the time to help you out in difficult times as well when you are nervous about something. They really go out of their way to troubleshoot an issue and work with you I am very satisfied that Ken was such a good owner to take care of me. You are in good hands going with this company. Thank you so much Ken for everything you did!

Great quality great product Very impressed with the product I received today, as well as how fast they were with my order considering I ordered it 3 days ago. Very good quality, and even threw in a sticker, some candy, and a lighter with their logo!! Nicely done guys.👍

I thought i was ordering a hash pipe. Website is misleading as i thought i was ordering a hash pipe. the description reads: "We have chosen to include a unique bowl selection on one of the -Aragorns Briar Glass Pipe models; an old school Hash Bowl. We skip the bowl hole at the bottom of this bowl and put vents instead." It goes on to read "Select the ‘Clear’ photo showing the hot stick for this bowl option" but no where did it mention that the clear version is the only version available for hash pipe. I selected the color changing silver fume version and received a flower pipe, not a hash pipe. the pipe they sent me feels cheap and light weight (34 grams, not even an ounce and a half), i have sent numerous emails to get a refund which have all been ignored. Buyers beware, this company does not honor their return policy. Their return policy states: Not quite right? Decide on a different color? We’re consumers too, we get it. I recently had to buy a replacement rug for the front door, but I had to return it because the color was not quite what I expected. We realize that when buying glass online you may change your mind once you see the product in hand. That’s why we offer a 100% money back guarantee. If for any reason you are not happy with your purchase, you may return the item(s) for a full refund less shipping and handling or an exchange for an item of equal value. Any items being returned must be sent back in their original unused condition with the original packaging no later than 7 days from receiving the product. In order to return a product, you will need to first contact us to obtain an RMA number. Items returned without an RMA number will be refused and sent back. I have been trying to contact this company to return this pipe for a week now with no responses to their web form or their support email. Buyers Beware of Chameleon Glass