They are a good loyal company I really like the bowl that I found online but it did not work for my bong but that's nobody's fault the owner went out of my way to help me out and showed me respect even when I was having anxiety and cared about my needs. I recommend them if you want someone will that will take the time to help you out in difficult times as well when you are nervous about something. They really go out of their way to troubleshoot an issue and work with you I am very satisfied that Ken was such a good owner to take care of me. You are in good hands going with this company. Thank you so much Ken for everything you did!

Pipes that waste your time, money, and smoke. They poorly produce thin pipes that waste your smoke by hitting very badly due to much too small restrictive holes. The proprietor, Ken, is a narcissistic a-hole who blames his failure to produce decent pipes on the customer. Do not buy from them. They are no longer trustworthy and produce mostly poorly fumed trash. You can find much better for much less elsewhere.

Carefully read the reviews! Ken is a d-bag After carefully reading all the reviews (mostly negative) I decided to go ahead and order it anyway. The checkout process was a little difficult/ trying to select the right pipe with a limited menu. I found the entire experience rather confusing (lots of pieces but not all are as available and the pictures aren’t accurate on the website) I decided on the Gandalf hash bowl pipe, with a glass wand. To my surprise it arrived unbroken and with two pieces of candy. Anyway, I took it outside with a brand store bought chunk of full melt hash- dropped a piece in and began to heat the glass wand up with a lighter (as the website said) after my lighter started getting too hot I put it down, touched the hot end of the wand to the hash AND…. Nothing. The wand wasn’t hot enough. The hash got warm started to melt but no smoke was coming off of it. Now the wand was messy and the hash was wasted. The wand was too hot to get the hash off of it, but not hot enough to fully evaporate the stuck in gunk. I burnt it off and tried again. Same thing ^ I wait 24 hours and eventually find a torch from a gas station, excitedly take everything outside and begin to heat the wand with my new torch. This time the wand became slightly red hot. I slowly pressed the red hot end into the hash and started smoking this time but the hole where so high up above the bowl that I couldn’t get it all into the chamber (yes, the carb was covered) and much of it went up into the air. The wand cools off way to quickly as well, only making smoke for approximately 3 seconds (it was a good chunk of hash it should have had several hits) I also noticed much of the hash “ran away” from the hot wand and ran up- and into one of the glass holes, mucking up one of the three air holes. *SIGH* I was hoping to find a simple hash pipe with little set up/ prep work involved. I don’t feel that this pipe was worth anywhere close to $54 (after shipping). It’s something I would expect from a “hemper” subscription box. I’m not happy with it but seeing how the owner responds to people- I’m not even going to attempt to get refunded/ return it. It will just sit in my closet and collect dust. Trust me, just buy a dab rig. Update* the owner proceeds to send me a personal email telling me how my payment didn’t go through therefore I must not have the pipe in question LMAO. Yes my card wasn’t working. So I used a different card under my girlfriends name… WOW. Didn’t think of that did you? YES I got the clear, Gandalf hash pipe. No it doesn’t work. Yes I used a BIC lighter LMAOz this guy will think of every excuse in the book aside from accepting that the product wasn’t up to standard. I already said I’d don’t contact you first^ learn to read, ken. I stayed olainly that I had no intention of contacting you because of how you reply/ react to your negative reviews. There is a reason you have less than 3 stars… more than half your customers are unhappy. Myself included. No, I don’t want another equally crappy pipe. No, I don’t want to communicate with you via your personal email. And since you’re such a d-bag I’m changing my review from 2 stars, to 1.

Great craftsmanship Great craftsmanship. Fast shipment. Extra goodie bag, and case! MADE IN USA

I thought i was ordering a hash pipe. Website is misleading as i thought i was ordering a hash pipe. the description reads: "We have chosen to include a unique bowl selection on one of the -Aragorns Briar Glass Pipe models; an old school Hash Bowl. We skip the bowl hole at the bottom of this bowl and put vents instead." It goes on to read "Select the ‘Clear’ photo showing the hot stick for this bowl option" but no where did it mention that the clear version is the only version available for hash pipe. I selected the color changing silver fume version and received a flower pipe, not a hash pipe. the pipe they sent me feels cheap and light weight (34 grams, not even an ounce and a half), i have sent numerous emails to get a refund which have all been ignored. Buyers beware, this company does not honor their return policy. Their return policy states: Not quite right? Decide on a different color? We’re consumers too, we get it. I recently had to buy a replacement rug for the front door, but I had to return it because the color was not quite what I expected. We realize that when buying glass online you may change your mind once you see the product in hand. That’s why we offer a 100% money back guarantee. If for any reason you are not happy with your purchase, you may return the item(s) for a full refund less shipping and handling or an exchange for an item of equal value. Any items being returned must be sent back in their original unused condition with the original packaging no later than 7 days from receiving the product. In order to return a product, you will need to first contact us to obtain an RMA number. Items returned without an RMA number will be refused and sent back. I have been trying to contact this company to return this pipe for a week now with no responses to their web form or their support email. Buyers Beware of Chameleon Glass