Would not recommend. Very disappointed. My last order was taking way longer than expected, so I contacted the company. I received a very poor reply from the owner saying they are not liable once the package has left their possession. The support was very poor. Many companies would follow this up with their chosen carrier as part of their customer service. The owner ignored some emails, very impersonal and often generic responses often about their shipping policy. I find their shipping policy does not protect the consumer. I asked numerous times for the required information to file an online enquiry with the carrier company to find out what was happening with my order. The owner said she was willing to send the information however she did not send all the required information including their contact number. I was unable to file an online enquiry with carrier company due to my package not being sent via the described service on their website and invoice as Priority International Mail. I made an international call to the carrier company where they advised me the cost of postage was only $26.44 as it was sent via First Class International Mail (which was also displayed on the tracking). I paid $89 which should have been for Priority shipping. Following this information, I checked previous tracking on orders and found a few packages that were sent via the cheaper price option. This has been happening over the years while have been buying from them. I find this very unethical. It took 2 months to finally receive my parcel. It caused a lot of stress especially how extremely important the product is (for my dog with cancer) and the cost of the order. I feel extremely disappointed on the response of the owner as I received absolutely no support from her especially when I have been a loyal paying customer for years spending a lot of money with them. Based on the very poor customer service and postage charges I would not recommend this company.

Don't waste your money on expedited shipping Don't waste your money on expedited shipping. It all arrives the same time. They will prepare a USPS label which sends you a message that the item has shipped but in reality they are using their internal postage meter. It has not shipped until USPS receives the package.

I had an ordaniry experience with… I had an ordaniry experience with bestchinesemedicines.com. They are averafe although they tried a lot. The service was okay but nothing to mention specially. It was quite vareige. May be beter than expeced.Didn't faced any problme whiel using this. Averafe. Nothing spectaculare. I recommend you to give them a spin.

BEST CHINESE MEDICINES: I have had a very good experience with… I have had a very good experience with Best Chinese Medicines. The customer service,as well as products line ( choices) are great. The prices too,in my opinion are very good, and often,there is a discount. The effectiveness of the various formulas,based on ancient TCM ( Traditional Chinese Medicine) in my opinion, has been applied in just manner. Thankfully,not just me, but many other customers too,benefit from the various preparations ( formulas) which are very good, For which,THANKS! 💐🙏💐💐💐🙏

Terrible experience Terrible experience. Terrible customer service. Not recommended. I paid $15 for "fast " shipping... still waiting..wow