Doncieux
FRI tried to get a battlebeaver… I tried to get a battlebeaver controller and ordered from Canada, You pay your controller 250$, you pay 30$ for shipping, and wait a month. I then get a message saying my purchase couldn't get delivered because an outstanding charge of 61$ is needed to be payed for. That's VERY EXPENSIVE for a "quick pick" controller (350$) with all charges and fees included, and of course, they don't tell you this until you have to pay to receive your controller. And after you've already payed 250$. Last thing, if you want a refund, they will deduct a lot of money for the controller, and will deduce money for delivery, youll get about 60$ for a 300$ order. FLEE
Joshua Hansen
GBDo Not Buy - Disappointed Customer Bought a custom Xbox controller, left stick goes out after 3 months of play time. Sent controller back to them for repair which I had to pay for as their warranty is 60 days (At this time, could've changed by now). Received repaired controller only for a week later my left bumper stopped working. Their products are cheap quality that doesn't last. I wouldn't recommend buying anything from them. There's a reason they send pro players 3-4 controllers at a time, because their products don't last and the pro player will need 3-4 controllers to make it through the year
Ryan Dondrea
GBEgregious customer support and product… Egregious customer support and product quality. Do not recommend paying this scammy company. No accountability whatsoever and outrageous prices to fix their own mistakes. Matthew on the support team is a clown and should be fired.
Andy
CAWould rate zero if I could Would rate zero if I could. $400 controller started drifting after 4 months, no warranty, shipped me defective parts, charged me a fortune to ship it to Canada, haven't heard from them yet, but definitely not expecting them to do anything. That seems to be their style. Save your money buy 5 normal ps5 controllers and you'll be way happier, and also get a year warranty with each one.
Mike Jentz
GBThis company's customers service and… This company's customers service and return policy are absolutely terrible. I returned my fully functional device because I simply was not satisfied with the product. They refunded me 60 dollars less than what I paid for the controller. The buttons placed awkwardly on the back. I would never recommend this company to anyone EVER.