Robert G
GBI got my controller on 28th of November… I got my controller on 28th of November thought it was just my game not running correctly but it’s not! Left analog is sticking after only 8 weeks of having the controller. I’m a returning customer of 3 previous controllers just because I like how small the rear bumper are. Explains this on an email and never got a response They want me to pay for shipping and repairs on this controller which is a joke from BB. AVOID
Mike Jentz
GBThis company's customers service and… This company's customers service and return policy are absolutely terrible. I returned my fully functional device because I simply was not satisfied with the product. They refunded me 60 dollars less than what I paid for the controller. The buttons placed awkwardly on the back. I would never recommend this company to anyone EVER.
Nic Baird
CAMoney pit with terrible customer service I bought a PS5 controller from them. Wildly expensive for just adding switches to the D-pad. I had to get it repaired after one of the buttons broke after 3 months (I did drop it to be fair, but I didn't throw it or anything, it just fell off my chair). I've sunk over $450 into this controller that had a very small modification. DO NOT USE THIS COMPANY! Especially if in Canada.
H.A.
NLStick drift After a couple months of use the right analog stick started to drift, making it unusable. There is a very limited warranty and a long waiting queue. Also you have to pay shipment yourself. I didnt buy any modification for the analog sticks, so i assume they use a bad batch of DS4's (because its cheaper for them ofc) to 'modify' and then sell it.
Joshua Hansen
GBDo Not Buy - Disappointed Customer Bought a custom Xbox controller, left stick goes out after 3 months of play time. Sent controller back to them for repair which I had to pay for as their warranty is 60 days (At this time, could've changed by now). Received repaired controller only for a week later my left bumper stopped working. Their products are cheap quality that doesn't last. I wouldn't recommend buying anything from them. There's a reason they send pro players 3-4 controllers at a time, because their products don't last and the pro player will need 3-4 controllers to make it through the year