I bought a controller on september 2023… I bought a controller on september 2023 with which i was very happy untill recently. The back button stopped functioning well and i reached out to Battle Beaver to get it fixed. I had to pay repair costs and shipping fee which would add up to ~€70 for a €110 controller. Very unfortunate to have to pay such costs for a controller which isn't even half a year old.

Money pit with terrible customer service I bought a PS5 controller from them. Wildly expensive for just adding switches to the D-pad. I had to get it repaired after one of the buttons broke after 3 months (I did drop it to be fair, but I didn't throw it or anything, it just fell off my chair). I've sunk over $450 into this controller that had a very small modification. DO NOT USE THIS COMPANY! Especially if in Canada.

Egregious customer support and product… Egregious customer support and product quality. Do not recommend paying this scammy company. No accountability whatsoever and outrageous prices to fix their own mistakes. Matthew on the support team is a clown and should be fired.

Would rate zero if I could Would rate zero if I could. $400 controller started drifting after 4 months, no warranty, shipped me defective parts, charged me a fortune to ship it to Canada, haven't heard from them yet, but definitely not expecting them to do anything. That seems to be their style. Save your money buy 5 normal ps5 controllers and you'll be way happier, and also get a year warranty with each one.

Custom Quality Controllers All guidelines on what to expect and timeliness were clearly outlined, went with Battle Beaver after receiving a defective SCUF controller and have been extremely happy with my purchase. Endless customization options for my playstyle and superior quality. Been using it for a year now and it works amazing.