Doncieux
FRI tried to get a battlebeaver… I tried to get a battlebeaver controller and ordered from Canada, You pay your controller 250$, you pay 30$ for shipping, and wait a month. I then get a message saying my purchase couldn't get delivered because an outstanding charge of 61$ is needed to be payed for. That's VERY EXPENSIVE for a "quick pick" controller (350$) with all charges and fees included, and of course, they don't tell you this until you have to pay to receive your controller. And after you've already payed 250$. Last thing, if you want a refund, they will deduct a lot of money for the controller, and will deduce money for delivery, youll get about 60$ for a 300$ order. FLEE
Robert G
GBI got my controller on 28th of November… I got my controller on 28th of November thought it was just my game not running correctly but it’s not! Left analog is sticking after only 8 weeks of having the controller. I’m a returning customer of 3 previous controllers just because I like how small the rear bumper are. Explains this on an email and never got a response They want me to pay for shipping and repairs on this controller which is a joke from BB. AVOID
Nic Baird
CAMoney pit with terrible customer service I bought a PS5 controller from them. Wildly expensive for just adding switches to the D-pad. I had to get it repaired after one of the buttons broke after 3 months (I did drop it to be fair, but I didn't throw it or anything, it just fell off my chair). I've sunk over $450 into this controller that had a very small modification. DO NOT USE THIS COMPANY! Especially if in Canada.
Evan Buske (Buskalunge)
GBI've bought 2 controllers (ps5 and ps4)… I've bought 2 controllers (ps5 and ps4) from BB and both broke within a few weeks of use. I had the 30day warranty on one and the extended 120day warranty on the other. both had stick drift after about a month. Ps4 had a rear button and face button stop working all together and the Ps5 L2 smart trigger couldn't actuate. I had gently used the Ps5 controller over the first 2 months and finally sent it in to get fixed. The worst part of the whole experience was that in the 6 WEEKS it took to have the ps5 controller fixed the warranty was still being counted so when I got the controller back and the issue persisted after a little more than a week of play. I tried to get a full replacement and was denied because the 120day were up. Complete BS just bend me over next time you want to F me BBC.
ARRON
GBI just paid £60 to send controller in… I just paid £60 to send controller in for repairs, sent it half way across the world, got it back after an entire month without the controller and it is still broken with the same issues. The issue was my L2 was broken. Sometime it would aim in and just not un aim and other times it wouldnt register any inputs whatsoever. The exact problem is still happening. What a JOKE!!!