Jan Matura
GBI would have given a 5 star but was… I would have given a 5 star but was disappointed in the color selection for powder coated chairs. I wanted just a regular dark matte gray but I had to go with black that doesnt really match by dining table outside. I was not asking for an unusual color. Great customer service from the initial sales man - David Wycoff, to the staff at the warehouse to the delivery process. Kudos to management for hiring great people. Would definitely use Allied Powder again! The furniture turned out beautiful.
Mary
GBToo Long for Turnaround: It took too long for my pieces to be… It took too long for my pieces to be returned. There was some searching for pieces and a piece was missing. I sent other items to be powder coated, and I had the same problem again. The gentleman who picked up and delivered the furniture was extremely professional.
Harriet
GBI was shocked that the Company forgot… I was shocked that the Company forgot to inform me that the fabric did not come in for months . I called weekly to check on order and they kept telling me the items were in production when the fabric wasnt even there. I have done business in the past and my experiences were good. They could have made up for it when I had 2 more pieces there to complete it but it was not rushed to make things better but still waiting for the remainder to e completed.
A.Hampton customer
GBI like the results of your work & enjoy… I like the results of your work & enjoy my “new again” patio furniture! Better communication would help to keep your customers updated on when furniture will be finished & update the delivery date. Calls were not returned several times when I called. I realize & know you do other work, but a phone call should be returned even if I am not a commercial customer.
AP Interiors
GBGreat communication and customer… Great communication and customer service! Everyone at Allied was very helpful and friendly. David brought samples to my client's residence so I could select new slings. Dimas was very patient with scheduling, and kept pushing back delivery to give construction more time. Good service and a quick turnaround.