Exceptional Customer Service My experience was great in buying my product by phone. I spoke with Eric and he advised me of the correct part number needed for my buffer and was kind enough to get the part and ship it that same day. The great service Eric provided me that day is not something you get very often these days. Thank you, Eric.

The ordering went smoothly The ordering went smoothly, but my credit card company was concerned for my safety and blocked the transaction. This was followed by a phone call from cc company for follow up, and an email from UnoClean and all were resolved quickly and smoothly.

Bad costumer service! We had a bad experience with our last upholstery extractor machine. The equipment broke down while we were working (only 5 months of use), we sent it for technical assistance that UNO Clean itself recommended. They accused us of improper use (we have 2 other machines. We know how to use them), they are charging us a fortune to fix them. uno clean preferred to believe the coach who made a wrong assessment. We will lose the money we paid. The value of the machine was over $500.00.

(No waiting) on the phone for Customer… (No waiting) on the phone for Customer Service. I spoke to an American. Not someone in China or India. Erick was very friendly and helpful on the phone. Told me item was available and shipped by Fed X. I ordered online. Very simple process.

Finally found a source to offer… I’ve been looking for a source to offer ‘add your own water’ cleaning products and finally found UnoClean! Product explanation is superb and ordering was absolutely easy!