Fast shipping and pretty easy to… Fast shipping and pretty easy to assemble. I loved the fact the nuts and bolts were all packaged separately and marked on the back...made it very easy to use the correct parts during the assembly process. I haven't used the cart yet since I just assembled it but it rolls easily and is large enough for me and my yard projects. The price is what caught my eye also.. the price was actually lower than the normal "go to" online stores!

Good garden wagon with no-flat tires Good product - seems to be well designed, quality in the make, and delivered timely. Special kudos to whoever came up with idea to parts into "blister pack" that you open with the step you are on - excellent idea that keeps parts from being confused! My only disappointment was that the no-flat wheels are plastic and not rubber. This will tend to make deeper ruts in softer soil. But that isn't enough to take you down a star. Good work!

Needs Better Packaging; Good Customer Support Overall Score: 4. The log splitter arrived in a box that had been severely damaged. All of the inside packaging was broken into small pieces. The unit, legs, bolt packages, etc. were floating around in the box. The legs were bent, the unit was dirty. Packaging Score: 1. I contacted customer support. They would have sent me a new unit, but they were out of the model that was on a stand, so they refunded me my money. Customer Support Score: 5.

Forced Air Propane Heater I've only had the item for a few weeks, but it appears to be made of quality materials and worked great right out of the box. It arrived in a timely manner. The online pricing at Bilthard was extremely competitive.

Prompt delivery and good DIY assembly. Packaging was secure. All the pieces were included for assembly. There was some inconsequential damage to sheet metal which I corrected myself. Engine started first time with recoil starter and 120V auxiliary electric starter. Good experience and good pricing by vendor!