Jonathan Hesselink
GBReceived Swiss cheese kayak Bought a kayak from them Didn't inspect soon enough Was riddled with holes upon arrival, covered in dried glue and had sand and grit inside it Clearly not usable - tried repairing holes but worse than swiss cheese and unsafe as vinyl was to terribly dried out and cracked and popped with minimal air pressure 14 day return policy and didn't realize until too late Tried emailing customer service multiple times and no response and no one answering phone # on their website so unable to get any response Horrible product Horrible service 100% recommend checking gear upon arrival and 100% recommend NOT using this vendor in the first place
Robert Barthen
GBI ordered an Ego rubber power broom I ordered an Ego rubber power broom from this company under the domain BigBigMart.com. It was the best price I could find, but I wasn't familiar with the company. After several internet searches, I determined they were a reputable company and placed the order. My credit card flagged the order as an international order and rejected the transaction. BigBigMart (Discounttoday) still fulfilled my order while trying to resolve the credit card transaction. Interestingly enough, the merchandise shipped out of Lowes warehouse. This gave me more confidence that they were working with a big reputable retailer. I received my order quickly in brand new condition. I used it that same day without any issues with the product. In all areas, I was pleased with results. I got the best price, with quick delivery, with a company that is good enough to partner with Lowes. Even though there were issues with my credit card company, it did not delay my order. I'm very satisfied.
MICHAEL WHITE
GBStand behind there products I ordered a item. had free shipping and fast delivery, item didn't work right. contacted costumer service, Resolved problem by sending Me a new item. I would recommend and will shop this company again. Thanks Discounttody
Timothy Adkins
GBI tried placing an order twice I tried placing an order twice, was told both times there was a delay in shipment, my order was cancelled both times!! I was willing to wait. I will never, never order through Discounttoday again!!!
Samuel Hancock
GBUnprofessional I submitted payment for a purchase made through Discount Today. Five weeks later, I received phone calls, emails, and text messages stating that they sent the package but did not receive the payment. This post is not meant to dispute whether the payment was in fact processed or if the shipment was received, only that any issues with payment were not addressed until well over a month after the transaction occurred. It would have been much easier for me to verify receipt of the package and remedy any issues with payment had they reached out to me prior to five weeks afterwards. Furthermore, the issue with payment was not on my end as the payment sent was valid.