Nelson Conant
GBThank you for resolving the delivery… Thank you for resolving the delivery issue with the portable concentrator battery. After the first one got lost in transit, you promptly sent a replacement, which works perfectly. I would recommend your company to anyone in need of oxygen therapy.
JILL SHORT
GBBetter breathing on the go with Varon 3L/NT-05 We received our Varon 3L/NT-05. This little machine is exactly as described. My husband had used a different one in the past, but it was so heavy he had trouble even walking with it. Now with our Varon he has a much easier time carrying the unit. I did notice that the carry case had a defect on the velcro flap. I contacted the company and their response was very fast. They have already shipped a replacement case. So glad we discovered this company. Now we can go on our trip and my hubby can climb the hills with oxygen pulsing into him. Highly recommend the Varon 3L CFOP!
Real Hickox
GBThe VT-1 fulfills all the claims and… The VT-1 fulfills all the claims and details mentioned on the website. I have conducted tests on both airflow and oxygen concentration percentage, and they align with the stated specifications. Interestingly, I observed that the power consumption is only 50 watts when utilizing a 12-14v battery/car, which is outstanding and surpasses the specified 75 watts. It seems that the 75 watts is in reference to the 120v AC power supply, and there might be some inefficiencies when using a converter/adapter. Furthermore, the unit does indeed meet the 58db sound level that was advertised, approximately equivalent to the volume of regular speech.
Paula
GBWe ordered a Varon VP2 machine 10 days… We ordered a Varon VP2 machine. 10 days later, we received an NT2 machine, which is an older model. We tried calling. Mailbox full. We tried texting. No response. We tried email. No response. I am going to contact my credit card company. A 2023 press release states that the VP2 is a new model.
Chrystal Ratliff
GBI purchased this machine for my… I purchased this machine for my brother, who relies on an oxygen machine for his daily needs. It has been a game-changer, granting him the freedom to venture out with confidence. Its compact size and accompanying carry bag make it incredibly convenient, and the inclusion of a car charger for travel is a huge plus. What's particularly impressive is its dual-mode functionality; it switches seamlessly between pulse mode and continuous flow, ensuring uninterrupted oxygen delivery. So far, my brother is delighted with its performance. However, I must mention that the initial machine we received was defective and failed to deliver oxygen. Thankfully, the company's customer service was outstanding. Upon contacting them, they promptly responded and, after reviewing a short video demonstrating the issue, arranged for the faulty machine's return. The replacement was dispatched the very next day. Based on our experience, I wholeheartedly endorse both the machine and the company behind it. Their swift and efficient handling of the situation underscores their commitment to customer satisfaction.