I purchased one of their units and O boy what a ripoff I purchased one of their units, after I received it I tried it and realized it was not going to work for me. Since the unit had a 30 day return policy for a full refund, I started trying to call their listed customer service number and found out later in an email that their phone number wasn't working! Then after 9 emails they finally gave me a Rma number and the shipping address that was in China I attached a label and took to UPS where I was told it would cost 400 to 500 dollars to ship it to China which exceeded the purchase price of 351.10. So it's a ripoff if you ever need to return it for credit or service!! What a rip-off!!! BUYERS BEWARE !!

We ordered a Varon VP2 machine 10 days… We ordered a Varon VP2 machine. 10 days later, we received an NT2 machine, which is an older model. We tried calling. Mailbox full. We tried texting. No response. We tried email. No response. I am going to contact my credit card company. A 2023 press release states that the VP2 is a new model.

Excellent oxygen concentrator I am currently using the NT-04 oxygen concentrator and it is an excellent machine. It is lightweight, quiet, and offers seven oxygen settings. The price is also very reasonable. In fact, I am using it while typing this review. I recently received my NT-04 and I am extremely satisfied with its performance. It quickly raises my oxygen levels to the level recommended by my doctor for someone my age with asthma. Overall, I am glad I made the decision to purchase the NT-04 as it has proven to be a great solution for my needs.

Better breathing on the go with Varon 3L/NT-05 We received our Varon 3L/NT-05. This little machine is exactly as described. My husband had used a different one in the past, but it was so heavy he had trouble even walking with it. Now with our Varon he has a much easier time carrying the unit. I did notice that the carry case had a defect on the velcro flap. I contacted the company and their response was very fast. They have already shipped a replacement case. So glad we discovered this company. Now we can go on our trip and my hubby can climb the hills with oxygen pulsing into him. Highly recommend the Varon 3L CFOP!

Ordered an oxygen concentrator it was… Ordered an oxygen concentrator it was dead out of the box. I contacted them and just got run thru the bushes. Illogical questions, nonsense videos, the damn thing won't start. Finally went to Pay-Pal, they said no problem just send it back to China ($410.00) and they would refund my $285.00. I'll talley this one up to experience. What a bunch of confused turkeys. Yes I'll include Pay-Pal. They offered absolutely no protection. Do yourself a favor an deal with Amazon.