Nelson Conant
GBThank you for resolving the delivery… Thank you for resolving the delivery issue with the portable concentrator battery. After the first one got lost in transit, you promptly sent a replacement, which works perfectly. I would recommend your company to anyone in need of oxygen therapy.
Donald J.
GBReasonably Priced,Highly Recommended I received my oxygen concentrator NT-02 a few days ago and I am pleased to say that I am impressed with the product and the company. I purchased the unit for $799 and it has exceeded my expectations in terms of performance. I have struggled with COPD and in the past, I purchased a different brand that did not work as well. Due to my lack of insurance, I had to leave the hospital against medical advice. I decided to take a chance on this machine and I consider it to be a win. It helped me recover and provides high-quality oxygen when needed. I was able to get my oxygenator at a very reasonable price and it works great. I received it a week ago and I am very happy with the quality. I have already recommended this product to others.
William Davis
GBI purchased one of their units and O boy what a ripoff I purchased one of their units, after I received it I tried it and realized it was not going to work for me. Since the unit had a 30 day return policy for a full refund, I started trying to call their listed customer service number and found out later in an email that their phone number wasn't working! Then after 9 emails they finally gave me a Rma number and the shipping address that was in China I attached a label and took to UPS where I was told it would cost 400 to 500 dollars to ship it to China which exceeded the purchase price of 351.10. So it's a ripoff if you ever need to return it for credit or service!! What a rip-off!!! BUYERS BEWARE !!
Bryan
GBI purchased a concentrator I purchased a concentrator. It stopped working after 35 days. I contacted the company and they are only honoring a 30 day warrantee although they said it had a 1 year guarantee when I purchased it. One place on the web site states 30 days and another states 1 year. I may have to return it to the manufacturer in China, but right now Oxygensolve is giving zero support
JILL SHORT
GBBetter breathing on the go with Varon 3L/NT-05 We received our Varon 3L/NT-05. This little machine is exactly as described. My husband had used a different one in the past, but it was so heavy he had trouble even walking with it. Now with our Varon he has a much easier time carrying the unit. I did notice that the carry case had a defect on the velcro flap. I contacted the company and their response was very fast. They have already shipped a replacement case. So glad we discovered this company. Now we can go on our trip and my hubby can climb the hills with oxygen pulsing into him. Highly recommend the Varon 3L CFOP!