Rafael Hawks
GBSo far So far, so good! I've only had the unit for 4 days, but it seems to be working well. A friend of mine wants to order the same NT-03 model, and I might gift one to him for being such a helpful friend. I'll need more information from him to confirm if this is the model he wants.
Chrystal Ratliff
GBI purchased this machine for my… I purchased this machine for my brother, who relies on an oxygen machine for his daily needs. It has been a game-changer, granting him the freedom to venture out with confidence. Its compact size and accompanying carry bag make it incredibly convenient, and the inclusion of a car charger for travel is a huge plus. What's particularly impressive is its dual-mode functionality; it switches seamlessly between pulse mode and continuous flow, ensuring uninterrupted oxygen delivery. So far, my brother is delighted with its performance. However, I must mention that the initial machine we received was defective and failed to deliver oxygen. Thankfully, the company's customer service was outstanding. Upon contacting them, they promptly responded and, after reviewing a short video demonstrating the issue, arranged for the faulty machine's return. The replacement was dispatched the very next day. Based on our experience, I wholeheartedly endorse both the machine and the company behind it. Their swift and efficient handling of the situation underscores their commitment to customer satisfaction.
Paula
GBWe ordered a Varon VP2 machine 10 days… We ordered a Varon VP2 machine. 10 days later, we received an NT2 machine, which is an older model. We tried calling. Mailbox full. We tried texting. No response. We tried email. No response. I am going to contact my credit card company. A 2023 press release states that the VP2 is a new model.
Harold Rocha
CASo happy with my purchase! I am extremely pleased with my purchase. The device works excellently, offering around one hour of usage on a single charge and taking approximately one hour to recharge. It is also lightweight and easy to carry. As a resident of Alberta, Canada, I received my order within nine days, which was quite impressive. To summarize, my experience with the oxygen concentrator has been fantastic, as it arrived promptly and has been functioning exceptionally well.
Nelson Conant
GBThank you for resolving the delivery… Thank you for resolving the delivery issue with the portable concentrator battery. After the first one got lost in transit, you promptly sent a replacement, which works perfectly. I would recommend your company to anyone in need of oxygen therapy.