Paula
GBWe ordered a Varon VP2 machine 10 days… We ordered a Varon VP2 machine. 10 days later, we received an NT2 machine, which is an older model. We tried calling. Mailbox full. We tried texting. No response. We tried email. No response. I am going to contact my credit card company. A 2023 press release states that the VP2 is a new model.
kouig
GBI bought a VARON New Arrival VT-1 3… I bought a VARON New Arrival VT-1 3 days ago. I have not received the VT-1 yet, but I have received the VH-3. The VH-3 is everything advertised and specified on the website. I have tested both flow and O2 concentration percentages and they match the specifications. I use the concentrator at night in conjunction with my Resmed AirCurve 10 ASV pap machine to mitigate central and sleep apnea and the VH-3 appears to be doing the job of helping to keep my SPO2 levels in the 90's as opposed to the mid 70's without. I have used a recording pulse oximeter overnight with both. The VH-3 replaces a large Phillips unit that is much bigger and noisier. I am looking forward to testing the VT-1 and using it while traveling. Please feel free to use this information, without identifying me
Howard Clement
GBOrdered an oxygen concentrator it was… Ordered an oxygen concentrator it was dead out of the box. I contacted them and just got run thru the bushes. Illogical questions, nonsense videos, the damn thing won't start. Finally went to Pay-Pal, they said no problem just send it back to China ($410.00) and they would refund my $285.00. I'll talley this one up to experience. What a bunch of confused turkeys. Yes I'll include Pay-Pal. They offered absolutely no protection. Do yourself a favor an deal with Amazon.
Steven Bird
GBRecieved Oxygen concentrator 7 days… Recieved Oxygen concentrator 7 days from order. Machine operates great. I have used it for nearly 48 hours without incident. Remote control unit isn't operating but have not yet contacted company. Pleased with concentrator plan on using on vacation travel, it's about 1/3 the size and the weight of my medical supplied unit.
Chrystal Ratliff
GBI purchased this machine for my… I purchased this machine for my brother, who relies on an oxygen machine for his daily needs. It has been a game-changer, granting him the freedom to venture out with confidence. Its compact size and accompanying carry bag make it incredibly convenient, and the inclusion of a car charger for travel is a huge plus. What's particularly impressive is its dual-mode functionality; it switches seamlessly between pulse mode and continuous flow, ensuring uninterrupted oxygen delivery. So far, my brother is delighted with its performance. However, I must mention that the initial machine we received was defective and failed to deliver oxygen. Thankfully, the company's customer service was outstanding. Upon contacting them, they promptly responded and, after reviewing a short video demonstrating the issue, arranged for the faulty machine's return. The replacement was dispatched the very next day. Based on our experience, I wholeheartedly endorse both the machine and the company behind it. Their swift and efficient handling of the situation underscores their commitment to customer satisfaction.