Returned bedding on 12th November… Returned bedding on 12th November tracked as received by company 15th November. Still no refund. Would not recommend. Duvet set was not great quality. Disappointed.

Absolutely shocking company Absolutely shocking company, ordered goods and no delivery came. When I emailed I received a response full of personal information about the directors. This company should not be trading. Like many I didn’t read reviews.

Outstanding Warranty -- after 16 years -- honored I purchased a stand alone faucet for my pedestal tub 16 years ago. The inner workings of the faucet (cartridge) broke recently. I didn't have the order number or remember where I bought it. I looked online and found what appeared to be my faucet. I contacted their customer service. They looked up my address, found my order and they said it was under warranty still and would ship it free. Then they realized that unit was discontinued and they are replacing the whole unit! That's amazing customer service. Kendra was the agent and she went above and beyond. I'm so thrilled I bought from Signature Hardware. Their customer service is stellar!! They need to be recognized for this today as it is so rare to find such a great company! I'm just in awe. Thank you, Signature Hardware!

No Match price policy In today's competitive environment, it's a very bad business practice.

Absolutely terrible!!! Oh dear I wish i had read trust pilot reviews before I used this company. I placed an order and paid for next day delivery on 29 November - 12 days later and it still hasn’t arrived. Nobody answers emails and can’t find phone number. Do not use this website!!!!!