Make you pay for shipping Make you pay for shipping, and return shipping is something is not right. Sorry get in the 21st century with our policies. Not so mention their registers were about $100 more for the same ones from another store. Shop here is you have to.

Absolutely terrible!!! Oh dear I wish i had read trust pilot reviews before I used this company. I placed an order and paid for next day delivery on 29 November - 12 days later and it still hasn’t arrived. Nobody answers emails and can’t find phone number. Do not use this website!!!!!

Bought a pull toilet for over $1,000… Bought a pull toilet for over $1,000 from Signature Hardware. Nicely installed by our Plummer although he complained of no instructions. The toilet is very very loud. It is loud because there is no top to the water reservoir. They don’t sell tops. They will not take returns. Very disappointed.

Terrible delivery, terrible customer service -- $2,500 doesn't get you white glove delivery We had to spend $200 on tarps and bungies to cover the 385 pound vanity we ordered -- and then pay two guys a bunch of cash -- to move the vanity in to our house. I have furnished two of my own homes with Crate and Barrel, Pottery Barn and Williams Sonoma, and this is the first company where $2500 spent doesn't get you in-home delivery! We haven't installed yet so my rating might go down. Avoid Signature Hardware if you can. Te

absolute nightmare This company is an absolute nightmare. I ordered a duvet cover, after 2 weeks I hadn't received and had no communication from them either. I managed to find their WhatsApp and messaged them. They told me the package was due to be dispatched yet another week later!! At least 3 week delivery for a duvet cover!!! No thanks!!... Cancelled order because there was no apology, no communication regarding delay of item and their attitude via WhatsApp was the worst customer service I've come across in a very long time. Don't waste your time with this company they are terrible.