Dustin
GBWebsite lacks details of shipment when… Website lacks details of shipment when selecting next day delivery, you have to separately go into another window to see that no weekend deliveries. There is no link etc when actually placing the order. When I called to check why the delay the first response from customer service was I can cancel your order and that I should have looked for the shipping information, I later found out it was a “salesmen” I spoke to. When I asked why the shipment information isn’t given during the order, I was told to go to a totally different area on the website to find shipping information and again was offered to cancel my order, no apology which is all I wanted, and to advise them to address it so it doesn’t happen in the future, all other websites show any issues with shipment during your order.
Conrad Cluff
GBFreight costs are exorbitant Freight costs are exorbitant. Service was fine.
J Z
GBGood service,Expensive shipping Good service but the delivery is toooo expensive. You should give better prices on delivery because sometimes we need tools ASAP and we try to found in some other place.
Rick Rexroat
GBAsked to return the the tool the … Asked to return the the tool the operator sais she would send the info to return and I'm still waiting
Chantelle Worton
GBAlot of money has been taken out my… Alot of money has been taken out my account ive sent numerous emails and still no reply ive never heard if yourselves nore i have an account can someone contact me pleqse regarding this