Tool was not what I expected maybe I… Tool was not what I expected maybe I didn't read the info correctly

Website lacks details of shipment when… Website lacks details of shipment when selecting next day delivery, you have to separately go into another window to see that no weekend deliveries. There is no link etc when actually placing the order. When I called to check why the delay the first response from customer service was I can cancel your order and that I should have looked for the shipping information, I later found out it was a “salesmen” I spoke to. When I asked why the shipment information isn’t given during the order, I was told to go to a totally different area on the website to find shipping information and again was offered to cancel my order, no apology which is all I wanted, and to advise them to address it so it doesn’t happen in the future, all other websites show any issues with shipment during your order.

I spoke with Carol who was very helpful … I spoke with Carol who was very helpful with placing my order for the first time. We also received our shipment in very good condition, no leaking of the liquids, & in a timely fashion. Looking forward to doing more business with you. Appreciatively, Crystal @ DM RV Repair, Loveland CO

I purchased this telescoping mirror I purchased this telescoping mirror, for the purpose of being able to see beneath the bottom of a 2'x4' rail on the bottom of my fence, because I believed I had carpenter bees gnawing away on the bottom rail. Having done machining work for many years, I decided to see if I could find one. It is better to see, than get down and get stung!

Don't stand behind their products pass you off I ordered a Sentry Flow Meter from these folks. The tool is junk. I am loosing out on well inspections and tool experts doesnt want to stand begind tools they sell refered me to the instructions to return unit to 0 is by beating is sharply against wood, really? For $200 you would made better.