I ordered a Zircon MT6 metal scanner to … I ordered a Zircon MT6 metal scanner to find metal hiding in my concrete foundation before drilling. They had the product accurately advertized, the price was good, the protective case it came in was nice and it arrived within 1 week of ordering it, I got emails about my order. Everything went nice and smooth. Thanks - PTH

Website lacks details of shipment when… Website lacks details of shipment when selecting next day delivery, you have to separately go into another window to see that no weekend deliveries. There is no link etc when actually placing the order. When I called to check why the delay the first response from customer service was I can cancel your order and that I should have looked for the shipping information, I later found out it was a “salesmen” I spoke to. When I asked why the shipment information isn’t given during the order, I was told to go to a totally different area on the website to find shipping information and again was offered to cancel my order, no apology which is all I wanted, and to advise them to address it so it doesn’t happen in the future, all other websites show any issues with shipment during your order.

You're certainly creating a splendid… You're certainly creating a splendid showing on the grounds that i've no longer found an expert help before nowadays that has a short response, so that you have won my heart. As a consequence of you, i'll utilize your management once more.

I did not get my product in time I did not get my product in time. I was in Texas during the aftermath of Hurricane Harvey when I made my purchase. The mail delivery services were awful. This should bear no reflection on Tool Experts. Once I found that my package was being held at UPS, I called Tool Experts and let them know. They refunded my money faster than any company I have ever done business with. Thanks Tool Expert!!!

Tool was not what I expected maybe I… Tool was not what I expected maybe I didn't read the info correctly