Disappointed. Payment was taken for the last 4 months, but we have no access to the account. At first the service was good, but it has been a disaster for us for the last 4 months. no help has been provided. I'm very disappointed. I have been paying but have no access to the account. I feel robbed. Coaches are trying to reach my daughter, but there's no access to messages for months and no matter how much help I request, our access has been forbidden since December 2023.

This site is unreliable and wholly… This site is unreliable and wholly inaccurate. Case in point. My Daughter's account says she has been added by a school to their recruiting list. However we got an email from them 2 months ago saying that they aren't recruiting for her position. And this is just one example. To date we haven't had 1 productive coach contact at any level.

To young for coaches to even know her name Listen, we had to sign up for this at the Texas West state little league tournament. My daughter played on both 2022/2023 Southwest Little league World Series teams. Every now and then I have text messages saying; Hey, Clara! 5 coaches found you in a search. 3 coaches messaged you. Log in to CaptainU now. Y’all my daughter just turned 13, now way Coaches are messaging her. It’s a money grab. No I haven’t checked it and I’m not going to, they just want me to sign up for premium. @captainU I’d like to see 1 or two of these messages at no cost, then maybe I’ll bite

I am an all-region HS basketball...No profile views! I am an all-region HS basketball player. I've worked really hard and average 14pts and 10 rebs a game for a school with 1k kids. It's really hard to get noticed especially since covid where all college athletes get an extra year so there are fewer recruits this year. My problem with this company is that I followed every piece of advice they gave me and my captain U score was 5,000 points above the top 10% of users. I had videos, transcripts, pictures, I emailed 15+ coaches both division 2 and 3 because that was where I could really play but I haven't gotten any profile views. No replied emails and not even a profile visit, they just send you fake notifications saying "a college scout found you in search." That means nothing it's just baiting to keep you on their subscription plan. Don't use this kind of service, just reach out to coaches on your own and get your HS coach to help.

Cancel at anytime? Not what they mean!! I canceled our subscription within our first month. Checked to make sure I could only use the free version which was the case. Then to my surprise I was just charged for a new month on my card!! Went to check the account and sure enough I can access everything again. Shame on you Captainu taking advantage of parents and athletes!! Do not get suckered into trying it.