Diane L
GBPainfully Slow & Outdated Painfully Slow & Outdated We received our approval on Feb 27, 2024. It is now Mar 25th and the loans from Mohela still have not been paid off. RISLA sent a CHECK!! A check? Are you kidding me? Is this 1995? Outdated process and obnoxiously slow in a modern banking world. I'm surprised they didn't ask for us to fax in information.
customer
GBVery quick but still thorough and… Very quick but still thorough and exceptionally helpful appointment! We had an in-state phone appointment to prepare the FAFSA, and we had absolutely no problems. Be sure to read the materials and accounts that you need to prepare in advance and it is a breeze thanks to the folks at RISLA. Thank you!
Linda
GBAlthough I had a short appointment span… Although I had a short appointment span of 30 minutes to do FAFSA and CSS profile review, I made another appointment and with questions the instructors were very diligent about calling back even at a late hour. Thank you, Cindy.
customer
GBMichael Donnelly is great Michael Donnelly is great, kind helpful very professional. We will ask for him every time. Many professionals feel like you should know how to do it. This was our past experience and we don't. We haven't done it many times. I am a rn and I never expect patients to know what I am teaching them etc. He treated us like people answering all of our questions ...dumb or not
Osilvestre
GBVery helpful in the College Application Journey As a Hispanic immigrant mom navigating the complexities of the college application process for my daughter, RISLA emerged as a beacon of support and guidance. RISLA’s assistance in completing the FAFSA (Free Application for Federal Student Aid) was invaluable. As someone unfamiliar with the intricacies of financial aid forms, their guidance made the process comprehensible and manageable. I definitely recommend them.