Elias Hernandez
DOTheir support is exceptional Their support is exceptional, no doubt about it. In my experience, they responded and gave me solutions for a problem, very fast. Also, I like both the Surgetrader's portal interface and it's trading rules.
Toriola Akinyele
CAAwesome service I was actually impatient with these awesome people during their service migration phase. Agent Sue really addressed my issue. Thanks to surge trader!!
Devyan Allen
USBrad was extremely helpful as he… Brad was extremely helpful as he assisted me with regaining access to my audition. The great customer service is top notch so far!
Arif A.
TRUnbiased Review Each time a good review is posted, the detractors label the reviewer as an "insider." I am as neutral as one can be. Regarding recent reviews, I'm not sure what they're referring to. Personally, I received my login details for my live/funded $1M account exactly as promised on April 1st. While it seems some accounts might be experiencing delays, the CEO clearly stated in the migration video that trading should be possible by the first week of April (this is till the first week). As for the platform itself, it surpasses MT4/MT5 in many aspects. An excellent feature is that you don't need to download the app on Android, for example; simply log in from the mobile browser and use the "Add it to Home Screen" function for no-login quick access anytime, anywhere with a single click. The spreads are incredibly tight, the best I've encountered, and overnight swap rates are at their lowest. Admittedly, there are still some issues with the Dashboard in terms of reporting and withdrawals, but I'm confident they're being addressed. It's important to recognize that SurgeTrader transitioned from FPFX (the tech provider) for our benefit, and I can already see improvements in technology, spreads, and swaps. I am sure they must be copy trading our live trades to hedge themselves, resulting in mutual benefit. Hopefully, SurgeTrader remains forever and grows to the top of the prop firms ladder, to the so we can continue benefiting.
David
GBSurge Trader are the best of the best Surge Trader are the best of the best. I am currently doing my $1m audition and the customer service has been top class, including the transition over to Match Trader. A big shout out to Sue Ramsey for all your help.