customer
GBProctor was very helpful Proctor was very helpful. Software was a little slow but overall an easy process.
LizIR
GBI took the Excel exam I took the Excel exam, it worked exactly as the pre-exam video described and I was glad of the resource so I knew what to expect when I opened the exam. Proctor was professional, but still said good luck etc which was nice as I was nervous.
Jim Long
GBEase of the test setup and my proctor… Ease of the test setup and my proctor was excellent. Great experience all around. I have never taken a certification test online before, and this was an excellent introduction to the process.
Customer
GBTerrible Service- Go with a different proctor service Very rude proctoring experience. I highly suggest going to another proctor company. The provided little information before the exam and then after exam was finished I received no instruction about scores or if I had to stay on zoom. I stayed on zoom for an extra 20 minutes because I didn't know what to do. Another person that was not my original proctor came on and was extremely rude. She asked me why I was still on zoom and I told her because I had not received any other instructions. She yelled at me via zoom. I asked her where get certified america was located and she responded with: The cloud and rudely hung up on me as I was asking her questions about my scores. Save yourself the trouble and go somewhere else!!
M. Nunez
GBProfessional service My proctor was super helpful and professional. We did experience. Ahor set backs trying to log in, but she was supportive and patient.