Our tutor is very professional and has really helped Our tutor is very professional and has really helped us. The staff is really helpful and we're very happy with our classes so far.

I had a horrible experience I had a horrible experience with Classup. I enrolled my daughter, who is in high school, in AP classes for 12 weeks. However, the teacher rescheduled just one day before the class, and suddenly that schedule was not discussed with me, and the rescheduled class was not available for my daughter. It happened several times. My daughter was available to take a tutor on Saturday only because of her extracurricular activities from school. From the beginning of this tutoring, I asked to find a class on Saturday, and I registered for it. However, the teacher rescheduled it immediately for Sunday morning, which is not available. So, I wanted to reschedule for another Saturday. But Classup didn't allow me to take the classes that my daughter missed because of the teacher's changes. They said it's not allowed because of the strict policy, which states that I only have access to classes within my term. However, there is no way to take it. There are no available schedules in a week, and they don't allow me to take classes on another Saturday. I feel like it's fraud. I'm very disappointed with Classup. I recommend that people never take classes from Classup, ever.

Don't get lured by misleading ads Don't get lured by those false advertisements. The teaching quality nor the customer care is satisfactory. Your money is gone and there won't be any refunds. We enrolled in a 12-week elementary school writing program. However, the teacher canceled four weeks of classes in a row. Upon contacting customer service, they proposed assigning a new teacher due to the unavailability of the previous one. When we inquired about a refund for the missed classes, we were informed that transactions are deemed final, and no refunds are provided. Consequently, there seems to be no recourse for the missed sessions. For 50$ per hour, you better pay a little more and find a tutor in your neighborhood. Overall, I would never go back to this

We strongly recommend ClassUp. We just started ClassUp a month ago and so far we have a very good experience. Ethan enjoys his time with his teacher, the pace of the teaching seems good for him and I'm sure she makes it work for him, not a cookie cutter approach where everything is the same for every kid/student. We receive homework that we can download or print and work at time that works best for Ethan. One thing we came across is that could use an improvement is ability to reschedule your session on a weekend when you realize, unexpectedly of course, that your child/student woke up unwell, and unable to attend the session later that day.. Other than that - we strongly recommend ClassUp.

Classup is a mess Classup is a mess. They are just after your money. We didn't have a good experience with classup. I wish all they tell you during enrollment was true.