Good preparation content, but a buggy website The overall format of the self guided study is well structured and laid out in a way that is fairly easy to follow. The readings seem to go much more in depth and explore topics that are not necessarily relevant to the exam I am studying for. The sample problem library is extensive and about as much as one could ask for as far as getting familiar with test level questions goes. I feel as though I am going into exam day about as ready as I could hope to be. With that said there are issues with the platform. The website is rather buggy and consistently has issues loading pages. The timer in the practice quizzes and exam do not work correctly and the "overtime" indicator for individual problems in the summary is not correct. The practice quizzes also regularly fail to load the reference manual PDF document and math formulas in the problem statements. Overall I have enjoyed using the platform and trust the preparation I am receiving will be enough to pass the exam, but I wish the website bugs listed above could get cleaned up to improve user experience.

Mock Exam Experience Enjoying the Mock Exam Experience, I think this along with the flash cards, and your accompanying ARE Manuel (Hardcopy) has been extremely helpful in making me feel more comfortable and prepared when I sit for each of the exams. I have taken all 6 exams and passed 4 of them so far. Thank you.

Obtaining access for all ARAMCO employees Honestly, I’m happy with all the materials so far . I experience some issue with a problem, but I figured it out. It’s a written mistake so as enhancement to the system if you can add a section in the bottom to raise a concern question query improvement for any problem for example, if there’s a type of mistake, I can raise for certain page for you to tell you and the problem numbers and section number there is a problem please review and by this you confirm whether it’s a problem or misunderstanding from the other part. Additionally, as a ARAMCO employee, if you can guide me in a way that to ensure our own employee have an access to your website with with the special subscription for employees through our admin area for example, if you can reach us to who is responsible for subscription and have a strong authorization that we can have some official agreement For any employee can access your materials

We have been having issues with getting… We have been having issues with getting our professors lecture videos for this class to be uploaded. I prefer the way our professor goes over the material, however I don't get the option to see his videos. Also this was supposed to be a live online class, and it's more on demand than it is live. I have 1 set of office hours that I can catch all of my questions from another person's lecture to then ask this professor.

All my questions were answered All my questions were answered. All agents I spoke to appeared knowledgeable. If any agent didn't know the answer to my questions, they escalated or transferred my call to others, and I got my questions answered. All persons were patient, good listeners, and highly professional.