The slides are great The slides are great, but the Participant Guide is in landscape, and other material that I combine it with is portrait. Also a lot of spelling/grammar mistakes. Since my review, TCM took immediate action to provide what I needed in terms of format, and polished the content to be able to use with confidence. Thankyou!

Great Customer Service I had a mix up with downloading the materials that was totally my fault. When I contacted customer service, I was given help instantly! It is rare to get customer service that fast and helpful. The training materials are great and I will purchase more in the future.

Could not be happier with what I received I am a consultant and I work with family-owned companies in succession planning (passing from one generation to the next, selling the business, or bringing in a manager). I needed some training materials to help me work through issues of conflict management with them. The Conflict Resolution material perfectly fits my needs. The PowerPoint was beautifully done, the materials are professional, the content spot on, and the exercises fun and unique. Easily worth much more than I paid for it. Thanks!

Great Training Materials Supported By Exceptional Customer Service The training courses are exactly as advertised, great content, professional slide decks & easy to follow along trainer notes. The step by step instructions on how to deliver the content, supported by well designed activities provides everything you need! What's great too is the level of exceptional customer service you provide to your customers. In a time when most companies are simply processing their customers, you make it a point to personally connect. You have a live person answering your phones, emails are responded to in a timely manner and it's not just a auto reply script. Instead, you include a few words to make me feel important, valued and appreciated for buying your product. Thank you!

E.I. virtual ... or not? I have been very happy with the quality of other TCM material overall. My clients respond very well to the content, presentation, activities, and format. However, I am slightly disappointed with the the first Virtual material I received. I have found that the Trainer manual for Emotional Intelligence still contains some activities designed for in person delivery. It is still excellent material, and I reommend it, but is not ready "ou of the box"...needs some tweaking for smooth delivery.