Great Customer Service I had a mix up with downloading the materials that was totally my fault. When I contacted customer service, I was given help instantly! It is rare to get customer service that fast and helpful. The training materials are great and I will purchase more in the future.

Excellent materials My feedback in short - I bought once. I bought it twice. I would definitely buy it again. The reason for that is the training materials. They are: - logical - structured - interesting - full of exercises - eye-catching slides design Plamen

Nice ready to use material Nice ready to use material. Very current and impactful material with nice trainer script. Good mix of ppt learning and activities. Over all I found this very useful for me and saved lot of my time of creating my own training material

The content is ok The content is ok. I believe the look/visual graphics of the slides look a little obsolete (seems "heavy" when you look at it) . A more modern (minimalist) look will be in more touch with today's trends. Thank you and regards. Anca Covaciu

E.I. virtual ... or not? I have been very happy with the quality of other TCM material overall. My clients respond very well to the content, presentation, activities, and format. However, I am slightly disappointed with the the first Virtual material I received. I have found that the Trainer manual for Emotional Intelligence still contains some activities designed for in person delivery. It is still excellent material, and I reommend it, but is not ready "ou of the box"...needs some tweaking for smooth delivery.