Mark Hacker was a great host Mark Hacker was a great host, presenter, trainer. I could understand best when he gave real-life situations. I do recommend the material give more examples with full scenario outcomes (more examples of what they had come up with).

Excellent Course I loved the Strategic Workforce Planning course. It was the 2nd one I have taken by HCI. Totally worth the time and money. The instructor was experienced and an excellent adult educator/ trainer. She went the extra mile to keep us engaged, working together and learning. She also stayed after the class to answer additional questions- super helpful. The curriculum on point with what is needed for walking away with knowledge you can apply immediately. I trust HCI to deliver training that is up to date with current trends and embedded in real world practice. Well done!

Recertification Process is a Joke Don't expect to have an easy time trying to figure out how many credits you have towards recertifcation. They require a certain amount of credits, but there is not an easy way to determine how many you have. You need to count them invidually. Then to make matters worse, their recertification process requires you to upload a copy of your HCI transcript, but that cannot be downloaded. I guess they want you to screenshot it. I am incredibly disappointed, but have to play their games because I need recertification.

The facilitator was brilliant The facilitator was brilliant. Very knowledgeable, patient and kept excellent time. The content was so rich, however, that it probably needed more time than the allotted two days to do it justice. And some of that time might be spent working through some of the concepts in workshop mode. But make no mistake, I'd certainly recommend this program!

Outstanding facilitator! Meghan was an outstanding facilitator for the Strategic Diversity, Equity and Inclusion certification class. She kept us all engaged in a three-day, virtual course--a hard thing to do. I learned a lot and felt like the course has given me a lot of takeaway and use with my employer.