Outstanding facilitator! Meghan was an outstanding facilitator for the Strategic Diversity, Equity and Inclusion certification class. She kept us all engaged in a three-day, virtual course--a hard thing to do. I learned a lot and felt like the course has given me a lot of takeaway and use with my employer.

Recertification Process is a Joke Don't expect to have an easy time trying to figure out how many credits you have towards recertifcation. They require a certain amount of credits, but there is not an easy way to determine how many you have. You need to count them invidually. Then to make matters worse, their recertification process requires you to upload a copy of your HCI transcript, but that cannot be downloaded. I guess they want you to screenshot it. I am incredibly disappointed, but have to play their games because I need recertification.

Mark Hacker was a great host Mark Hacker was a great host, presenter, trainer. I could understand best when he gave real-life situations. I do recommend the material give more examples with full scenario outcomes (more examples of what they had come up with).

Great speaker; bad tech issues Great speaker, but very bad technical issues. The speaker's laptop had some weird intermittent technical issues throughout the two day course. Sometimes we heard him plainly, while other times his voice cut out or sounded garbled like he was talking underwater. THe speaker is very knowledgeable and provided good insights and examples. It was just a shame to have tech delays and interruptions. For a pricey course, I expected top notch from HCI. I contacted my HCI account liaison, and he was helpful during the process.

Really great training course! Meghan was awesome! Meghan Hargrave lead the course, she was very kind and knowledgeable. She allowed everyone to participate and made sure we all felt included. She presented well, kept everything interesting and was well prepared. I liked that participants could go into breakrooms to discuss topics and had the opportunity to hear from other colleagues.