Excellent Course I loved the Strategic Workforce Planning course. It was the 2nd one I have taken by HCI. Totally worth the time and money. The instructor was experienced and an excellent adult educator/ trainer. She went the extra mile to keep us engaged, working together and learning. She also stayed after the class to answer additional questions- super helpful. The curriculum on point with what is needed for walking away with knowledge you can apply immediately. I trust HCI to deliver training that is up to date with current trends and embedded in real world practice. Well done!

Mark Hacker was a great host Mark Hacker was a great host, presenter, trainer. I could understand best when he gave real-life situations. I do recommend the material give more examples with full scenario outcomes (more examples of what they had come up with).

Recertification Process is a Joke Don't expect to have an easy time trying to figure out how many credits you have towards recertifcation. They require a certain amount of credits, but there is not an easy way to determine how many you have. You need to count them invidually. Then to make matters worse, their recertification process requires you to upload a copy of your HCI transcript, but that cannot be downloaded. I guess they want you to screenshot it. I am incredibly disappointed, but have to play their games because I need recertification.

I know I can trust HCI! I know I can trust HCI! HCI is one of the top partners I know I can always rely on. I love their webinars not only because of the content but the enthusiasm and energy of the presenters and attendees. The webinar world is very saturated but with HCI, I never feel as if I've wasted time or money.

Unorganized I took the Strategic Workforce Planning (SWP) Certification and it was very unorganized with lots of technology issues. The instruction was an hour late the first day and tried to keep us late the second day. Plus have the time she was unable to share her screen due to technology issues. I wish the instructor had a second person helping as I think it would've been a better experience. I can't remember much of what I learned because it was disjointed and interrupted by tech issues. It was not worth the money due to these issues.