HCI SWP course I recently attended the two day on-line HCI course on Strategic Workforce Planning. I found it very valuable. The instructor Karen was very knowledgeable and the course ran at a perfect pace. There were breaks on the hour which was wonderful. The content itself was very applicable to my role and was easy to follow. I also really enjoyed the other participants in class. It was the right level of instruction and group discussion and activities. I was able to pass the exam in one try!

The facilitator was brilliant The facilitator was brilliant. Very knowledgeable, patient and kept excellent time. The content was so rich, however, that it probably needed more time than the allotted two days to do it justice. And some of that time might be spent working through some of the concepts in workshop mode. But make no mistake, I'd certainly recommend this program!

The facilitator knew her stuff The facilitator knew her stuff. I am a person who needs time to take in concepts so it was a bit hard for me to follow sometimes. I wish there was more time or maybe a cheat sheet of terms we should become familiar with before starting the class. Some persons did not have any issues grasping the concepts so it was more a personal issue. The breakout sessions were a good format. I enjoyed those.

Excellent Course I loved the Strategic Workforce Planning course. It was the 2nd one I have taken by HCI. Totally worth the time and money. The instructor was experienced and an excellent adult educator/ trainer. She went the extra mile to keep us engaged, working together and learning. She also stayed after the class to answer additional questions- super helpful. The curriculum on point with what is needed for walking away with knowledge you can apply immediately. I trust HCI to deliver training that is up to date with current trends and embedded in real world practice. Well done!

Recertification Process is a Joke Don't expect to have an easy time trying to figure out how many credits you have towards recertifcation. They require a certain amount of credits, but there is not an easy way to determine how many you have. You need to count them invidually. Then to make matters worse, their recertification process requires you to upload a copy of your HCI transcript, but that cannot be downloaded. I guess they want you to screenshot it. I am incredibly disappointed, but have to play their games because I need recertification.