Excellent 3 day training session Excellent 3 day training session. I recommend at various times throughout the day to have people stand while they're being trained. All topics were very interesting and I gained great insight. Mark did an excellent job presenting.

Engaging content and facilitation Had an amazing training with Karen this week on succession training. She is exteremely knowledgable and built in some levity and humor that helped to break up the content. She was also very mindful of breaks needed to reflect and reatin the information. She provided a ton of exmaples which allowed the content really come to life. She went the extra mile to use words and phrases that are a major part of pur company which not only made us feel understood but also cared for. I highly recommend Karen for succession training. After leaving this session I feel that I have a very solid understanding of how to apply the content in a meaningful way.

Great Experience The experience was really great. The guest speakers were excellent in their delivery and were experts on the Discussion topics. HCI is keeping current with trending statisitics and relevent topics. Love how you can go back and view the videos and presentations if by chance you were distracted by work during the conference.

Mark Hacker was a great host Mark Hacker was a great host, presenter, trainer. I could understand best when he gave real-life situations. I do recommend the material give more examples with full scenario outcomes (more examples of what they had come up with).

Recertification Process is a Joke Don't expect to have an easy time trying to figure out how many credits you have towards recertifcation. They require a certain amount of credits, but there is not an easy way to determine how many you have. You need to count them invidually. Then to make matters worse, their recertification process requires you to upload a copy of your HCI transcript, but that cannot be downloaded. I guess they want you to screenshot it. I am incredibly disappointed, but have to play their games because I need recertification.