The facilitator was brilliant The facilitator was brilliant. Very knowledgeable, patient and kept excellent time. The content was so rich, however, that it probably needed more time than the allotted two days to do it justice. And some of that time might be spent working through some of the concepts in workshop mode. But make no mistake, I'd certainly recommend this program!

Excellent 3 day training session Excellent 3 day training session. I recommend at various times throughout the day to have people stand while they're being trained. All topics were very interesting and I gained great insight. Mark did an excellent job presenting.

Engaging content and facilitation Had an amazing training with Karen this week on succession training. She is exteremely knowledgable and built in some levity and humor that helped to break up the content. She was also very mindful of breaks needed to reflect and reatin the information. She provided a ton of exmaples which allowed the content really come to life. She went the extra mile to use words and phrases that are a major part of pur company which not only made us feel understood but also cared for. I highly recommend Karen for succession training. After leaving this session I feel that I have a very solid understanding of how to apply the content in a meaningful way.

Great Experience The experience was really great. The guest speakers were excellent in their delivery and were experts on the Discussion topics. HCI is keeping current with trending statisitics and relevent topics. Love how you can go back and view the videos and presentations if by chance you were distracted by work during the conference.

The facilitator knew her stuff The facilitator knew her stuff. I am a person who needs time to take in concepts so it was a bit hard for me to follow sometimes. I wish there was more time or maybe a cheat sheet of terms we should become familiar with before starting the class. Some persons did not have any issues grasping the concepts so it was more a personal issue. The breakout sessions were a good format. I enjoyed those.