The facilitator was brilliant The facilitator was brilliant. Very knowledgeable, patient and kept excellent time. The content was so rich, however, that it probably needed more time than the allotted two days to do it justice. And some of that time might be spent working through some of the concepts in workshop mode. But make no mistake, I'd certainly recommend this program!

2 Good presentations Two out of the five presenters held my attention. I really thought that Shelly and Justin's material and presentation was the most thought provoking. 2nd would be Elora's presentation. The others felt like they were just reading their slides.

The facilitator knew her stuff The facilitator knew her stuff. I am a person who needs time to take in concepts so it was a bit hard for me to follow sometimes. I wish there was more time or maybe a cheat sheet of terms we should become familiar with before starting the class. Some persons did not have any issues grasping the concepts so it was more a personal issue. The breakout sessions were a good format. I enjoyed those.

Excellent 3 day training session Excellent 3 day training session. I recommend at various times throughout the day to have people stand while they're being trained. All topics were very interesting and I gained great insight. Mark did an excellent job presenting.

Great speaker; bad tech issues Great speaker, but very bad technical issues. The speaker's laptop had some weird intermittent technical issues throughout the two day course. Sometimes we heard him plainly, while other times his voice cut out or sounded garbled like he was talking underwater. THe speaker is very knowledgeable and provided good insights and examples. It was just a shame to have tech delays and interruptions. For a pricey course, I expected top notch from HCI. I contacted my HCI account liaison, and he was helpful during the process.