Great customer service I had very little information to offer Monica and she had to search a large database to find my husband’s account. Monica is an excellent communicator and was diligent in resolving our problem favorably. Thanks for hiring the best!

Helpful website!! I have received great insider tips and job opportunities through The Ladders. Certainly should be on any job seekers list (as well as for those recruiting!). You can get a fair amount of benefit for the free membership - but for certain roles/functionality, you do need to subscribe.

The Ladders I've used "The Ladders" on and off for several years. Their GUI is one of the most user-friendly. It's helpful to see info of the competition that is applying for the position that I'm interested. They provide a specific cover letter box per each job posting, so I can briefly provide unique details per each job posting. Definitely worth the fee because ease of use makes the application quick, so a good usage of my time.

Barbara is a great representative. Barbara followed up with a couple phone calls, yet respected my request to take some time to reconsider my order. She wasn't too "Sales-y" but still clearly let me know the benefits of the limited time offer. She also quickly responded to my emails.

Charlyne Aban is fantastic at her job! Charlyne was responsive, professional and very knowledgeable! I did not expect her to know or understand the industry (medical device regulatory affairs) I was trying to access, but she understood immediately my issue, found a solution which she relayed to me in a manner easy to follow and she sent me a list of jobs to consider. Thank you so much, Charlyne, for the very positive experience with customer support and with Ladders!