To my relief and gratitude To my relief and gratitude, BetterMe refunded a considerable amount of money to me. I had omitted to close my account when my husband went into hospital in September, and after his death in March, I felt really supported by BetterMe when my funds are now low. Thank you

AVOID - THEY RIP OFF UK CONSUMERS! AVOID THEY WILL RIP YOU OFF!! I filled in all the details and took a 1 month trial for £18.23 which was just the standard package including callanetic workout. I subsequently forgot to cancel the trial and was then charged a random £37.19 for 1 more months subscription. I have been querying this amount ever since considering that all over google it shows that the cost of a YEAR'S subscription would be £19.99 and monthly subscription is £9.99. Their email customer service is not fit for purpose. They wont answer the question but just send articles as a response to a question about over charging. I have asked them twice to show me their pricing plan to show the price of £37.19 and they will not show me as in my opinions its made up. They have totally ripped me off given the cost of a months subscription is £9.99 and wont offer the evidence, an apology or even acknowledge that there has been a mistake. They are ripping off consumers in the UK making up subscription charges. DONT SUBSCRIBE unless you like losing your money as they wont respond which shows exactly what they think of their subscribers.

I recommend this app I recommend this app, the workouts are effective and the customer service team are excellent.

Tried it Tried it, worked well but I couldn’t keep it going for personal reasons. Fantastic customer service who helped me out.

Swift complaint result and unexpected happy outcome....very happy client I recently contacted the BetterMe support team as my 28-day challenge expired before I unlocked all the exercises due to falling ill with bronchitis. The BetterMe support team contacted me within the same afternoon via email and kindly extended my challenge timeframe without any additional cost. Huge thanks to the BetterMe customer service team as the service they provide is beyond excellent