Class 20488 Material was great, delivery leaves room for improvement. Was unable to complete all course material

I would highly recommend TechSherpas I would highly recommend TechSherpas. Extremely knowledge instructor who was very dedicated with a passion for teaching. The staff at the training center where also very friendly and helpful.

A thorough class A thorough class, just wish we could have a hardcopy of the manual.

The worst training/learning service in my experience After daily phone calls to secure our order for a MCSA: BI Reporting On-Demand bundle (premium package) my direct contact left Tech Sherpas after processing payment, but before passing the account to anyone else for management. Once I found another contact person to set up access to course material, I found it to be several versions behind current BI software. I requested and was denied refund as Tech Sherpas stated they were not responsible for course content. After slogging through all of the course modules, I requested practice test access - only to be informed that there was not one for that course. I passed the exam for the first course, but only because I supplemented with EdX free training. I have requested access multiple times to the 2nd course material that we paid for in the bundle using all the contact names/email addresses I could find beginning Nov 2 and have yet to receive any response. At this point I just want either the rest of what we paid for or return of that money.

Do not feel I was properly prepared for… Do not feel I was properly prepared for the test. I studied and passed the practice tests getting above 900 15X in a row went in to take the MS test and failed due to questions on the test that did not appear on any of the reviewed practice tests.