call center and promises LACKING. Your call center and promises from technical support to call adjunct professors currently using your products is going to be the downfall of your company. No call back after two call made and promises to call back by end of day. As an adjunct that works full time and teaches part time, it is critical for companies I work with to keep simple promises.

Exellent Text, Simulation, and Overall Experience I used the Social Media Marketing text and simulation. It MADE the class. The students loved the competition, and they got to see how their choices impacted the success of their SM campaigns. As for the text, the individual chapters on each platform was a huge plus. I highly recommend this package.

The Mimic Social Simulation updates are… The Mimic Social Simulation updates are amazing! I appreciate how rounds are broken into categories, budgets are changed accordingly, and students get a real-world view of being a social media marketing manager. I am disappointed with the instructor provided content. The PowerPoint slides are filled with typos and grammar errors and there is no consistency in formatting. If I want to use parts of these slides, I have to completely rebuild each chapter. The test banks contain all questions already provided in the quizzes, have no application questions, and do not use Blooms taxonomy to scale for higher level thinking. Stukent is on the right track with their materials and they can easily be updated to be more useful for faculty.

Half way thru the course Half way thru the course, there was an issue with tech and a new book was uploaded that thru off all the chapters, quizzes etc. making it difficult for the students to follow, take tests in timely manner etc. It was completely confusing. The client services team was responsive, but said it was a development update and there was nothing that could be done. In the future, I would have the dev team be in concert with teams to know that a textbook was in current use prior to doing any updates that could affect the text book etc.

Horrible product of proprietary bs that… Horrible product of proprietary bs that makes college students even broker. Textbook will randomly lock you out, mobile websites consistently stop working for days at a time. You can't even copy and paste text into notes, or to summarize a chapter. I SPENT $80 ON THIS TEXTBOOK LET ME HAVE A PDF VERSION. For the pursuit of antipiracy they're robbing from poor students that are forced to get a horrible textbook option from courses that require it.