call center and promises LACKING. Your call center and promises from technical support to call adjunct professors currently using your products is going to be the downfall of your company. No call back after two call made and promises to call back by end of day. As an adjunct that works full time and teaches part time, it is critical for companies I work with to keep simple promises.

My students continually have problems… My students continually have problems logging in - the platform keeps them looping and looping and kicks them out. My other issue is with the guided notes. There are numerous inconsistencies between the instructor's version and the student's version - different questions, not in the same order, etc. Someone needs to go through each of those to verify they have the same content. I would also like the most up-to-date information. Social media has definitely changed since in the past five years, and some of the statistics are out of date. I am currently in the process of searching for a new platform to teach the class.

Support team and sims Customer support team is fantastic! Always helpful!! Grading of the simulations seems a little off. Not sure how accurate the grades are on Mimic Social and the new Sports sim? Is it grading the responses from the emails; like in the Advertising sim? Overall, love your products! So valuable for my students and reinforces my content learned in class. Would love to see an Advertising book for high school level students.

The Mimic Social Simulation updates are… The Mimic Social Simulation updates are amazing! I appreciate how rounds are broken into categories, budgets are changed accordingly, and students get a real-world view of being a social media marketing manager. I am disappointed with the instructor provided content. The PowerPoint slides are filled with typos and grammar errors and there is no consistency in formatting. If I want to use parts of these slides, I have to completely rebuild each chapter. The test banks contain all questions already provided in the quizzes, have no application questions, and do not use Blooms taxonomy to scale for higher level thinking. Stukent is on the right track with their materials and they can easily be updated to be more useful for faculty.

My students love the simulation! My students are enjoying the simulation. They like the idea of getting paid every Monday and having bills due on Friday. They also love the Life Happens activities. They look forward to the performance reviews so they can earn raises and raise their credit scores. They watch the stock market to see if they are earning or losing over time. I think this is reinforcing the skills we are learning in class.