They are scammers They are scammers. The “Office building they’re are in” said they have never heard of this company. They do terrible work. Don’t know the first thing about publishing and run away with your money. Do not trust this company. I started working on my book with them and was very dissatisfied with their little editing. Find a better publishing company please. Avoid wasting your money with them!

I am heartbroken. The quality of work was unacceptable and a disgrace to my professional reputation. Not only was the quality unacceptable but so was the customer-company correspondence. In the process of things, I was abruptly informed that an entire new team of individuals who I had never spoken with, who also knew nothing about my project, would be taking over moving forward. The original date that I had set (Easter 2022 [4/17/22]) got pushed further and further back and the quality of their work continued to dwindle. I am heartbroken as this project was very dear to me. He continued to promise services that were never delivered. I feel as though this company has caused me emotional distress and also played on my empathy. I have been very patient with the company and reached out several times to resolve the issues at hand, even before requesting a refund. Upon requesting a refund or any topic involving money, the company owner became aggressive and denied that I was owed anything.

Good overall experience I began the process approximately a year ago. The original project manager had some kind of falling out with the company and left. That was probably for the best, once he was replaced I felt the process moved a bit smoother.