When calling to order merchandise or … When calling to order merchandise or online ordering it is fast and easy. We usually get our orders right away with no mistakes.

Horrible horrible horrible service Horrible horrible horrible service! Never told me that the item I ordered was on back order and I would be waiting almost 2 months! After calling several times and leaving messages sending emails I finally called again and got a person to answer, I gave them the order information and they told me that my order was on my way and would be here that week! Still waiting and I have not received anything will never be ordering from this company again! They never email you a confirmation that the order has been shipped so you don’t have a tracking number you don’t get anything from them on your order not even if they ship it out! Most disgusting company ever!

In the age of free two-day shipping … In the age of free two-day shipping from Amazon and Walmart, it took a full two weeks for my order of "in stock" items to arrive. The product is fine, but the shipping reminds me of the pony express. Also, was no ability for me to track the shipment.

I order a LOT from ETA Hand2Mind I order a LOT from ETA Hand2Mind. They have great prices - particularly for their Cuisenaire rods. Because I order in the quantities that I do (at least 100 C-rod sets a year), there's inevitably going to be some manipulatives that come in with some sort of flaw (but this is a small fraction). ETA is good about fixing these issues when they do arise and making things right. That, and their prices, are a big reason I keep coming back.

These prices are RIDICULOUS!! These prices are RIDICULOUS!!