educator
GBCustomer Service is AWESOM!!! I purchased three items from ETA hand2mind and only received 2. I called the customer service department and they were very courteous and understanding. They checked my order and on their end showed that it was packaged and shipped, but since I had only received 2 of the 3 they offered to send the missing item again. I received the missing item 5 days later. I am very pleased with the handling of my concern and satisfied with all of the items I requested and received. Thank you for being understanding and working with me.
educator
GBWhen calling to order merchandise or … When calling to order merchandise or online ordering it is fast and easy. We usually get our orders right away with no mistakes.
educator
GBScience rocks - so does Hand2Mind Quick response time in receiving a quote. Quick delivery unless item is on back order. Excellent products so far and great Science Supplies.
educator
GBMy product didn't arrive on time My product didn't arrive on time. No one notified me that it was in back order.
educator/trainer
CAGreat supplier of math manipulatives Easy online buying experience, followed up by shipping confirmations. In a recent purchase, when one item was unavailable, I was notified by email with a request to contact them about re-ordering. Items received were good quality and I'd definitely order again. The items leave their facility quickly but the biggest hurdle is getting through customs into Canada without delays and reaching a rural destination with postal delivery (none of which are the company's fault).