When calling to order merchandise or … When calling to order merchandise or online ordering it is fast and easy. We usually get our orders right away with no mistakes.

Shipping took a long time Shipping took a long time. I called and was told item had just arrived in warehouse and would be shipped in the next week so I changed address from school to home. Never received it so I called again only to find out it had been shipped to school. The building is closed for repairs for the summer so I can't get in to check the shipment.

no export no export , poor refund speed

Customer Service is AWESOM!!! I purchased three items from ETA hand2mind and only received 2. I called the customer service department and they were very courteous and understanding. They checked my order and on their end showed that it was packaged and shipped, but since I had only received 2 of the 3 they offered to send the missing item again. I received the missing item 5 days later. I am very pleased with the handling of my concern and satisfied with all of the items I requested and received. Thank you for being understanding and working with me.

I had a bit of an issue with my recent … I had a bit of an issue with my recent order but it was more related to a technical problem. Customer service worked promptly and efficiently to resolve it. We pleasantly communicated by phone and email. I love their products and will be ordering from them in the future.