When calling to order merchandise or … When calling to order merchandise or online ordering it is fast and easy. We usually get our orders right away with no mistakes.

Great service! Customer service has been great! They have helped resolve a few problems and also recommended items that work great in my classroom. I love most of the products we have purchased from ETA! The only issue I have had is with flashlights that we ordered for our EC classroom. These were labeled for early childhood use and they are so flimsy we had to contact the company within a couple weeks to get them all replaced. Upon replacement, we had one roll off a short table and break on the carpet.

I order a LOT from ETA Hand2Mind I order a LOT from ETA Hand2Mind. They have great prices - particularly for their Cuisenaire rods. Because I order in the quantities that I do (at least 100 C-rod sets a year), there's inevitably going to be some manipulatives that come in with some sort of flaw (but this is a small fraction). ETA is good about fixing these issues when they do arise and making things right. That, and their prices, are a big reason I keep coming back.

Shipping took a long time Shipping took a long time. I called and was told item had just arrived in warehouse and would be shipped in the next week so I changed address from school to home. Never received it so I called again only to find out it had been shipped to school. The building is closed for repairs for the summer so I can't get in to check the shipment.

Horrible horrible horrible service Horrible horrible horrible service! Never told me that the item I ordered was on back order and I would be waiting almost 2 months! After calling several times and leaving messages sending emails I finally called again and got a person to answer, I gave them the order information and they told me that my order was on my way and would be here that week! Still waiting and I have not received anything will never be ordering from this company again! They never email you a confirmation that the order has been shipped so you don’t have a tracking number you don’t get anything from them on your order not even if they ship it out! Most disgusting company ever!