no export no export , poor refund speed

Horrible horrible horrible service Horrible horrible horrible service! Never told me that the item I ordered was on back order and I would be waiting almost 2 months! After calling several times and leaving messages sending emails I finally called again and got a person to answer, I gave them the order information and they told me that my order was on my way and would be here that week! Still waiting and I have not received anything will never be ordering from this company again! They never email you a confirmation that the order has been shipped so you don’t have a tracking number you don’t get anything from them on your order not even if they ship it out! Most disgusting company ever!

Great supplier of math manipulatives Easy online buying experience, followed up by shipping confirmations. In a recent purchase, when one item was unavailable, I was notified by email with a request to contact them about re-ordering. Items received were good quality and I'd definitely order again. The items leave their facility quickly but the biggest hurdle is getting through customs into Canada without delays and reaching a rural destination with postal delivery (none of which are the company's fault).

I order a LOT from ETA Hand2Mind I order a LOT from ETA Hand2Mind. They have great prices - particularly for their Cuisenaire rods. Because I order in the quantities that I do (at least 100 C-rod sets a year), there's inevitably going to be some manipulatives that come in with some sort of flaw (but this is a small fraction). ETA is good about fixing these issues when they do arise and making things right. That, and their prices, are a big reason I keep coming back.

My product didn't arrive on time My product didn't arrive on time. No one notified me that it was in back order.