My product didn't arrive on time My product didn't arrive on time. No one notified me that it was in back order.

Shipping took a long time Shipping took a long time. I called and was told item had just arrived in warehouse and would be shipped in the next week so I changed address from school to home. Never received it so I called again only to find out it had been shipped to school. The building is closed for repairs for the summer so I can't get in to check the shipment.

no export no export , poor refund speed

Great supplier of math manipulatives Easy online buying experience, followed up by shipping confirmations. In a recent purchase, when one item was unavailable, I was notified by email with a request to contact them about re-ordering. Items received were good quality and I'd definitely order again. The items leave their facility quickly but the biggest hurdle is getting through customs into Canada without delays and reaching a rural destination with postal delivery (none of which are the company's fault).

The IM Math center kits are NOT worth… The IM Math center kits are NOT worth the money. The quality is poor and misinformation was given on their website and over the phone and they told me that I am wrong, their rep would have never said that. Save your money and spend the time to print on card-stock and laminate yourself. I highly doubt the $400 kit will even last a year.