Borbála “Bori” Dr. Szendrő
HUDear Customer Support! So far you are the most effective customer service I have ever met. Congratulations and thank you very much for your fast solution. Best wishes, Borbála Dear Customer Support! So far you are the most effective customer service I have ever met. Congratulations and thank you very much for your fast solution. Best wishes, Borbála Story behind: I bought some interesting educational program for 15-19 usd, and 2 months later I was billed 59usd for nothing. I complained n immediately was answered politely that they had cancelled my acount n will send back my money to me. I hope they will.
Johanna Plowman
AUScam, takes money without permission If I could go less than one star would. Same as other people, I purchased one course from an ad and when I signed in to view it I was subscribed to the $79 fee without knowledge. I have tried to cancel my subscription, which they make you go through around 8+ times of requesting to unsubscribe, and then at the end it fails and gets stuck in in ‘processing’. Will be handing over to my bank.
Catherine
GBTheft and a scam. Theft and a scam. You buy a cheap course then they debit a further amount without warning or permission of $79 and then ignore your emails and don't issue a refund. Had to contact my banks fraud team as this is obviously a deliberate attempt to steal from peoples accounts using the bank card details supplied.
l r campbell
GBThis is a company set up to extract… WARNING: This is a company which seems to be set up to extract money by taking a single purchase and misleading customers so they end up with a 'free' account which quickly turns into a regular payment, when none was intended. IMPORTANT - today's email said they are changing their name for accounting purposes to Newmindstart. I suspect this is to further confuse and make people lose track of what the money is for and where it is going. I am disputing this via my bank. But it is a lot of work for fixing a problem caused by spotting what looked like a useful short course ( which was not actually any good). I am disputing this and consider the company to have misled me.
Megan
ESPlease stay away from these people Please stay away from this money grabbing platform. You want to buy a course, the system tricks you into taking on a trial subscription that then proves impossible to cancel. I've written to support 4 times to cancel it and instead I get María (supposedly there to help) to expand my trial period and put me under pressure to continue with the subscription.