
Judy Wilson
USPurchasing training, but given deadline on which to take it. I really don't see how any of your salespeople can sell a course with a promise that it can be accessed at anytime, but then there is a deadline on the course so you cannot access it after that time. I paid $1400.00 for a course that I am told isn't really mine to access after a certain date. I would never have paid that much for something I cannot keep. This is so wrong.

John Beech
USLonely in Colorado First of all, I wish to take issue with the "stars" rating system, as there is too much focus on friction. There was no friction at all in my dealings with anyone at QuicKCert; however that does not mean that I would rate the company with four or five stars. The representatives with whom I spoke at QuickCert were very nice and helpful. The problem was the real lack of contact. After I signed with QuickCert, no-one ever contacted me to see how I was progressing or if I needed help. In fact, when I passed the certification simulators for the 801 and 802 courses, no-one contacted me to say well done, or inform me that I was clear to take the actual exams. I assumed that I was able to sit the A+ exams and went ahead with them. I passed both. I informed QuickCert that I passed the 801. I haven't told them yet that I also passed the 802, although I did send an e-mail to the course instructor, Chuck Moore, although, unusually, he has not replied. Chuck Moore was very helpful and gave good advice re exam preparation. QuickCert were very helpful when they gave me a 3 months extension on the 802 (my wife has been ill for the past year and I have spent a lot of time as caregiver, which took me away from my studies). Another problem was the Sybex course material. Sometimes some of the topics listed in the chapter objectives were not covered in said chapter. I actually used three other manuals to help with learning, including "Comptia A+ For Dummies", which was excellent. Yes, I passed the Comptia A+ exams, but was really left on my own to get on with it, which I found really strange. Didn't expect to be baby-sat, but a bit more contact would have been appreciated. Even just to say"congrats".

KCDOUBLEFLUSH
USnice content nice content though some needs to be updated to be more current.

Richard Duke
USGreat videos cover the subject matter in depth. The lessons are very comprehensive. I am learning a lot. I really like when the instructor does hands on demonstration of the material. He shows the parts of the computer from all angles and makes it very clear as to what he is doing.

MaryAnn Quellos
USquick cert Quick cert is hard to follow. The labs and the chapters do not seem to go together. Plus I had a friend sign up with quick certs and I never got the 50.00 sent to me. I think that is bad customer service.