Good customer service I talked with the QuickCert rep and he was very helpful in understanding my situation and helping me with the purchase

Lonely in Colorado First of all, I wish to take issue with the "stars" rating system, as there is too much focus on friction. There was no friction at all in my dealings with anyone at QuicKCert; however that does not mean that I would rate the company with four or five stars. The representatives with whom I spoke at QuickCert were very nice and helpful. The problem was the real lack of contact. After I signed with QuickCert, no-one ever contacted me to see how I was progressing or if I needed help. In fact, when I passed the certification simulators for the 801 and 802 courses, no-one contacted me to say well done, or inform me that I was clear to take the actual exams. I assumed that I was able to sit the A+ exams and went ahead with them. I passed both. I informed QuickCert that I passed the 801. I haven't told them yet that I also passed the 802, although I did send an e-mail to the course instructor, Chuck Moore, although, unusually, he has not replied. Chuck Moore was very helpful and gave good advice re exam preparation. QuickCert were very helpful when they gave me a 3 months extension on the 802 (my wife has been ill for the past year and I have spent a lot of time as caregiver, which took me away from my studies). Another problem was the Sybex course material. Sometimes some of the topics listed in the chapter objectives were not covered in said chapter. I actually used three other manuals to help with learning, including "Comptia A+ For Dummies", which was excellent. Yes, I passed the Comptia A+ exams, but was really left on my own to get on with it, which I found really strange. Didn't expect to be baby-sat, but a bit more contact would have been appreciated. Even just to say"congrats".

Purchasing training, but given deadline on which to take it. I really don't see how any of your salespeople can sell a course with a promise that it can be accessed at anytime, but then there is a deadline on the course so you cannot access it after that time. I paid $1400.00 for a course that I am told isn't really mine to access after a certain date. I would never have paid that much for something I cannot keep. This is so wrong.

Focused Training, Great Resualts! QuickCert IT Training has prepared me for all my Microsoft Certifications for several years! With up to date training material and engaging video instructors, and recently Live Labs; I have felt confident for every test! All training videos should be done by this team for all my Supply Chain Training! Great Job QuickCert, keep up the hard work!

Good Course Materials/Exam Study Guide Materials I purchased a Groupon for QuickCert Training materials for the CompTIA A+, Networking + and Security + exams respectively. The materials were well presented more or less, good slideshows and demo's involved. Recommendations to be better value to customers: Include Queue cards for studying, access to direct any relevant questions to the training of said course materials, perhaps more challenging chapter reviews. All in all though, fantastic value for a $100 investment.