I just had to cancel my card to stop… I just had to cancel my card to stop these fraudsters from taking a payment! Like many other reviews, I cancelled before the end of the free trial, as it was useless! Despite this, and also despite instructing typeset to remove my details from their system, they have continuously made attempts to take payments from my account. For anyone that's interested, you can find the company directors etc on LinkedIn. I'm just about to blow their world apart and publish the profiles of said directors on a LinkedIn post, along with their email addresses and contact numbers. 🫢

The worst The templates and the customer support were full of mistakes. References were not in line with the journal guideline and the answer about it from customer support was "It is you that is wrong." Do not use it.

I regret every penny I spent on this… Typeset sounded promising but ultimately lacks basic features even free programs like google docs has (ie can't see edits, make comments, or view older versions of the doc). Even with premium, customer support is laughable. It took two days for me to receive a response and it was a link to something not even relatively similar to my question.

This service has been a big waste of time. It promises more than it can deliver The software looks so promising for academic use, but it falls short when you try it. It can only work with one type of citation (author and year at the end of a paragraph), the editor is buggy and can sometimes get stuck on "Saving..." which means you lose all your work. The chat support has been horrible, even after I tried Premium for priority support. They say they will look into it and that I just have to wait, but 24 hours after, still no response. This happened twice! They did, however, return my money for the month I paid, because of this bad experience, but I'm still leaving it at 1/5, as this service can cost you a lot of time (the opposite of what it promises) EDIT: No, imy issues wasn’t resolved internally, and this reply comes more than two month late...

Formatting and export is utter garbage Absolutely not worth spending money on. The article exported to docx was such a mess that I had to manually correct almost 50,000 words line by line, sometimes sentence by sentence. The references were not arranged properly. The formatting was awful. I sent the customer service many messages, emails etc, to no avail. They are singularly uninterested in doing anything apart from leech off of their customers. Don't spend your money on this garbage.