Typeset

3260 Hillview Avenue, Palo Alto, CA 94304, 94304, Palo Alto, United States
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1.25
Based on 20 Reviews

5

5.00%

4

0.00%

3

0.00%

2

5.00%

1

90.00%
About Typeset

Typeset is a platform for researchers to create, collaborate, and publish their research. Over 100k researchers from 700 institutions like Harvard, ETH, IIT, NIT, etc. spread across 141 countries trust us. We offer custom solutions and unique features for universities and journal publishers.

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Mary
GB

If zero stars was an option I’d give… If zero stars was an option I’d give it. I did the trail and the website interface is horrible. PPTs come out genero which you can do for free in MFT by hitting “design” button on upper right. If you don’t know PPT you won’t figure this out and if you know PPT the MSft design is way better! Tried to contact support sent cancel emails and they continued to charge me!! Service is awful and they are rude. The last thing you can do is “Trust” this awful scam company. Use Fiiver they’ll do better and cheaper.

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Brodersen
DK

This service has been a big waste of time. It promises more than it can deliver The software looks so promising for academic use, but it falls short when you try it. It can only work with one type of citation (author and year at the end of a paragraph), the editor is buggy and can sometimes get stuck on "Saving..." which means you lose all your work. The chat support has been horrible, even after I tried Premium for priority support. They say they will look into it and that I just have to wait, but 24 hours after, still no response. This happened twice! They did, however, return my money for the month I paid, because of this bad experience, but I'm still leaving it at 1/5, as this service can cost you a lot of time (the opposite of what it promises) EDIT: No, imy issues wasn’t resolved internally, and this reply comes more than two month late...

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Alisa Pugach
UA

A waste of time and money! This app is awful! I was truly disappointed, I've spent about 2-3 hours to edit my manuscript in this program and when I downloaded my "edited" article is was a complete mess: spare spaces all over the pages, different fonts in just one sentence!!, images were all located on separate pages, references were all formatted differently and the overall look was very far from editorial policies of the journal, that I chose. I then had to spend lots of time to edit this mess and, eventually, realized that it would be easier to start from scratch and don't use this bletcherous program. I regretted I paid $20 for it once and yesterday they charged me another $40 for two other months, without prior notice!!! Normally, companies would send a notification letter about money withdrawal a day or two before, which is why I am very angry! I strongly don't recommend to use it, a waste of time and money, don't repeat my mistakes.

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Hamza Chekireb
DZ

I do not recommend this platform at all… I do not recommend this platform at all and I confirm everything mentioned in the comments. The platform has many bugs. I've encountered problems several times right before making publications, leading to a rejection due to these bugs and non-compliant templates. The templates are not updated. Many features do not work. If you are not satisfied, no refund will be provided. The customer service is terrible.

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Julie Glavind
DK

I would give 0 stars if I could. I would give 0 stars if I could. Signed up for a free trial and contacted Typeset immediately after to make sure that I did not proceed to subscription. Nevertheless was charged after one week for a supscription, that I cannot cancell as it is listed as "free" on my login page. "Talked" to their customer service robot x many - standard answers etc. Complete fraud! Never sign up for anything here!

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