I just had to cancel my card to stop… I just had to cancel my card to stop these fraudsters from taking a payment! Like many other reviews, I cancelled before the end of the free trial, as it was useless! Despite this, and also despite instructing typeset to remove my details from their system, they have continuously made attempts to take payments from my account. For anyone that's interested, you can find the company directors etc on LinkedIn. I'm just about to blow their world apart and publish the profiles of said directors on a LinkedIn post, along with their email addresses and contact numbers. 🫢

I asked for my money back I asked for my money back, but they never replied. Now they have changed their site name to SciSpace. Service is very poor. Without it, I used to have articles published. Thought, it will ease my process, but sadly none of my articles got published after using this product. Do not make a mistake, as I did. They will never return your money. I am shifting to a better reference manager.

The worst The templates and the customer support were full of mistakes. References were not in line with the journal guideline and the answer about it from customer support was "It is you that is wrong." Do not use it.

A waste of time and money! This app is awful! I was truly disappointed, I've spent about 2-3 hours to edit my manuscript in this program and when I downloaded my "edited" article is was a complete mess: spare spaces all over the pages, different fonts in just one sentence!!, images were all located on separate pages, references were all formatted differently and the overall look was very far from editorial policies of the journal, that I chose. I then had to spend lots of time to edit this mess and, eventually, realized that it would be easier to start from scratch and don't use this bletcherous program. I regretted I paid $20 for it once and yesterday they charged me another $40 for two other months, without prior notice!!! Normally, companies would send a notification letter about money withdrawal a day or two before, which is why I am very angry! I strongly don't recommend to use it, a waste of time and money, don't repeat my mistakes.

Stay away This is one of those sites that asks for a credit card for trial, does not warn you when trial is over, charges you $199 and when requesting refund says $99 is non-refundable. Horrible predatory business practices.