I regret every penny I spent on this… Typeset sounded promising but ultimately lacks basic features even free programs like google docs has (ie can't see edits, make comments, or view older versions of the doc). Even with premium, customer support is laughable. It took two days for me to receive a response and it was a link to something not even relatively similar to my question.

Formatting and export is utter garbage Absolutely not worth spending money on. The article exported to docx was such a mess that I had to manually correct almost 50,000 words line by line, sometimes sentence by sentence. The references were not arranged properly. The formatting was awful. I sent the customer service many messages, emails etc, to no avail. They are singularly uninterested in doing anything apart from leech off of their customers. Don't spend your money on this garbage.

Stay away Stay away Products are broken. Customer service does not respond. Don't waste your time and money. I would be surprised if this company disappear soon.... Don't go down with them

The worst The templates and the customer support were full of mistakes. References were not in line with the journal guideline and the answer about it from customer support was "It is you that is wrong." Do not use it.

Too buggy to be useful Great idea and almost good execution, however it has too many bugs to actually be useful. The main issue I had was with having figures actually appear where I wanted them, despite having clicked two separate settings to make sure my figures would appear exactly where I put them in the editor, they would still appear in different places in my output. Incredibly frustrating, especially when you can't fix it yourself, and have to wait hours to have a back-and-forth with customer service. You're much better off using Word and having more control over your work.