j.
GBStay away Stay away Products are broken. Customer service does not respond. Don't waste your time and money. I would be surprised if this company disappear soon.... Don't go down with them
Hamza Chekireb
DZI do not recommend this platform at all… I do not recommend this platform at all and I confirm everything mentioned in the comments. The platform has many bugs. I've encountered problems several times right before making publications, leading to a rejection due to these bugs and non-compliant templates. The templates are not updated. Many features do not work. If you are not satisfied, no refund will be provided. The customer service is terrible.
Moniba S
GBDon't buy, Its a scam, they wont refund. I was trying to get a template for one of my papers and I thought this is the one on google search. It was working fine with 10 attempts of the same paper for 1000 words as I was trying to use it and then it stopped and I purchased a membership for 3 months $36.00. Guess what My paper is still stuck on 98% wizard even after 10 days of service, its not uploading at all. I called customer service for a refund since it was in 14 days period, but he said it won't get a refund since I have used this service and my paper is still there even I was never able to get my complete paper out of it. don't buy at all.
やーつ
JPThe worst The templates and the customer support were full of mistakes. References were not in line with the journal guideline and the answer about it from customer support was "It is you that is wrong." Do not use it.
The Legends Of Story
GBFraudulent charge Fraudulent charge. I canceled the membership and these jerks still charged me. These AI apps that are popping up are little more than an affront to scam people. Spoiler alert - the app is TERRIBLE. Not worth losing any memory on your phone. These fake and flakey company is just a scam. DO NOT USE THIS CRAP!! They are THIEVES!!!