The worst The templates and the customer support were full of mistakes. References were not in line with the journal guideline and the answer about it from customer support was "It is you that is wrong." Do not use it.

Stay away Stay away Products are broken. Customer service does not respond. Don't waste your time and money. I would be surprised if this company disappear soon.... Don't go down with them

Wow if only I'd of read the reviews… Wow if only I'd of read the reviews before paying so much money to CreatorU and Typeset! Im furious and have also been denied a refund for this poor poor software. It can't do anything it claims. Stick to Canva and other credible platforms that don't cost extortionate amounts! Seems like they are just scammers !!!

Formatting and export is utter garbage Absolutely not worth spending money on. The article exported to docx was such a mess that I had to manually correct almost 50,000 words line by line, sometimes sentence by sentence. The references were not arranged properly. The formatting was awful. I sent the customer service many messages, emails etc, to no avail. They are singularly uninterested in doing anything apart from leech off of their customers. Don't spend your money on this garbage.

I regret every penny I spent on this… Typeset sounded promising but ultimately lacks basic features even free programs like google docs has (ie can't see edits, make comments, or view older versions of the doc). Even with premium, customer support is laughable. It took two days for me to receive a response and it was a link to something not even relatively similar to my question.