Moniba S
GBDon't buy, Its a scam, they wont refund. I was trying to get a template for one of my papers and I thought this is the one on google search. It was working fine with 10 attempts of the same paper for 1000 words as I was trying to use it and then it stopped and I purchased a membership for 3 months $36.00. Guess what My paper is still stuck on 98% wizard even after 10 days of service, its not uploading at all. I called customer service for a refund since it was in 14 days period, but he said it won't get a refund since I have used this service and my paper is still there even I was never able to get my complete paper out of it. don't buy at all.
Remington Salaya
CAIf I could give zero If I could give zero, it is zero. I cancelled 3 hours after subscription. Customer support replied after 36 hrs. When asked about refund, they would not respond. Would never recommend this.
やーつ
JPThe worst The templates and the customer support were full of mistakes. References were not in line with the journal guideline and the answer about it from customer support was "It is you that is wrong." Do not use it.
James R
GBI just had to cancel my card to stop… I just had to cancel my card to stop these fraudsters from taking a payment! Like many other reviews, I cancelled before the end of the free trial, as it was useless! Despite this, and also despite instructing typeset to remove my details from their system, they have continuously made attempts to take payments from my account. For anyone that's interested, you can find the company directors etc on LinkedIn. I'm just about to blow their world apart and publish the profiles of said directors on a LinkedIn post, along with their email addresses and contact numbers. 🫢
Alexander Large
GBToo buggy to be useful Great idea and almost good execution, however it has too many bugs to actually be useful. The main issue I had was with having figures actually appear where I wanted them, despite having clicked two separate settings to make sure my figures would appear exactly where I put them in the editor, they would still appear in different places in my output. Incredibly frustrating, especially when you can't fix it yourself, and have to wait hours to have a back-and-forth with customer service. You're much better off using Word and having more control over your work.