The worst The templates and the customer support were full of mistakes. References were not in line with the journal guideline and the answer about it from customer support was "It is you that is wrong." Do not use it.

If I could give zero If I could give zero, it is zero. I cancelled 3 hours after subscription. Customer support replied after 36 hrs. When asked about refund, they would not respond. Would never recommend this.

I do not recommend this platform at all… I do not recommend this platform at all and I confirm everything mentioned in the comments. The platform has many bugs. I've encountered problems several times right before making publications, leading to a rejection due to these bugs and non-compliant templates. The templates are not updated. Many features do not work. If you are not satisfied, no refund will be provided. The customer service is terrible.

Stay away from this website Stay away from this website. I made a subscription for a year for 96 USD. Despite their website saying that cancellations within 14 days will be refunded, I cancelled within 2 days due to poor results and they claimed no refund will be issued since I "used" the service. I complained a bit louder and they only refunded 76$. This is predatory behaviour, to be honest.

Wow if only I'd of read the reviews… Wow if only I'd of read the reviews before paying so much money to CreatorU and Typeset! Im furious and have also been denied a refund for this poor poor software. It can't do anything it claims. Stick to Canva and other credible platforms that don't cost extortionate amounts! Seems like they are just scammers !!!