Brodersen
DKThis service has been a big waste of time. It promises more than it can deliver The software looks so promising for academic use, but it falls short when you try it. It can only work with one type of citation (author and year at the end of a paragraph), the editor is buggy and can sometimes get stuck on "Saving..." which means you lose all your work. The chat support has been horrible, even after I tried Premium for priority support. They say they will look into it and that I just have to wait, but 24 hours after, still no response. This happened twice! They did, however, return my money for the month I paid, because of this bad experience, but I'm still leaving it at 1/5, as this service can cost you a lot of time (the opposite of what it promises) EDIT: No, imy issues wasn’t resolved internally, and this reply comes more than two month late...
Mathew Abraham
OMI asked for my money back I asked for my money back, but they never replied. Now they have changed their site name to SciSpace. Service is very poor. Without it, I used to have articles published. Thought, it will ease my process, but sadly none of my articles got published after using this product. Do not make a mistake, as I did. They will never return your money. I am shifting to a better reference manager.
Roberta Kayye
GBStay away This is one of those sites that asks for a credit card for trial, does not warn you when trial is over, charges you $199 and when requesting refund says $99 is non-refundable. Horrible predatory business practices.
The Legends Of Story
GBFraudulent charge Fraudulent charge. I canceled the membership and these jerks still charged me. These AI apps that are popping up are little more than an affront to scam people. Spoiler alert - the app is TERRIBLE. Not worth losing any memory on your phone. These fake and flakey company is just a scam. DO NOT USE THIS CRAP!! They are THIEVES!!!
やーつ
JPThe worst The templates and the customer support were full of mistakes. References were not in line with the journal guideline and the answer about it from customer support was "It is you that is wrong." Do not use it.