Julie Glavind
DKI would give 0 stars if I could. I would give 0 stars if I could. Signed up for a free trial and contacted Typeset immediately after to make sure that I did not proceed to subscription. Nevertheless was charged after one week for a supscription, that I cannot cancell as it is listed as "free" on my login page. "Talked" to their customer service robot x many - standard answers etc. Complete fraud! Never sign up for anything here!
Remington Salaya
CAIf I could give zero If I could give zero, it is zero. I cancelled 3 hours after subscription. Customer support replied after 36 hrs. When asked about refund, they would not respond. Would never recommend this.
Hamza Chekireb
DZI do not recommend this platform at all… I do not recommend this platform at all and I confirm everything mentioned in the comments. The platform has many bugs. I've encountered problems several times right before making publications, leading to a rejection due to these bugs and non-compliant templates. The templates are not updated. Many features do not work. If you are not satisfied, no refund will be provided. The customer service is terrible.
Moniba S
GBDon't buy, Its a scam, they wont refund. I was trying to get a template for one of my papers and I thought this is the one on google search. It was working fine with 10 attempts of the same paper for 1000 words as I was trying to use it and then it stopped and I purchased a membership for 3 months $36.00. Guess what My paper is still stuck on 98% wizard even after 10 days of service, its not uploading at all. I called customer service for a refund since it was in 14 days period, but he said it won't get a refund since I have used this service and my paper is still there even I was never able to get my complete paper out of it. don't buy at all.
Huy Bui
CAStay away from this website Stay away from this website. I made a subscription for a year for 96 USD. Despite their website saying that cancellations within 14 days will be refunded, I cancelled within 2 days due to poor results and they claimed no refund will be issued since I "used" the service. I complained a bit louder and they only refunded 76$. This is predatory behaviour, to be honest.