I asked for my money back I asked for my money back, but they never replied. Now they have changed their site name to SciSpace. Service is very poor. Without it, I used to have articles published. Thought, it will ease my process, but sadly none of my articles got published after using this product. Do not make a mistake, as I did. They will never return your money. I am shifting to a better reference manager.

I do not recommend this platform at all… I do not recommend this platform at all and I confirm everything mentioned in the comments. The platform has many bugs. I've encountered problems several times right before making publications, leading to a rejection due to these bugs and non-compliant templates. The templates are not updated. Many features do not work. If you are not satisfied, no refund will be provided. The customer service is terrible.

Stay away Stay away Products are broken. Customer service does not respond. Don't waste your time and money. I would be surprised if this company disappear soon.... Don't go down with them

Fraudulent charge Fraudulent charge. I canceled the membership and these jerks still charged me. These AI apps that are popping up are little more than an affront to scam people. Spoiler alert - the app is TERRIBLE. Not worth losing any memory on your phone. These fake and flakey company is just a scam. DO NOT USE THIS CRAP!! They are THIEVES!!!

Fake articles and authors They have articles that are supposedly written by well-known authors in specialist areas, but the article is fake as ... Example : Dr. Laetitia Ann Greeff --- specialist in child protection laws Article on typeset : just search for "Staying Online in Uncertain times" Original article appeared on merdian dot allenpress dot com