Don't buy, Its a scam, they wont refund. I was trying to get a template for one of my papers and I thought this is the one on google search. It was working fine with 10 attempts of the same paper for 1000 words as I was trying to use it and then it stopped and I purchased a membership for 3 months $36.00. Guess what My paper is still stuck on 98% wizard even after 10 days of service, its not uploading at all. I called customer service for a refund since it was in 14 days period, but he said it won't get a refund since I have used this service and my paper is still there even I was never able to get my complete paper out of it. don't buy at all.

Too buggy to be useful Great idea and almost good execution, however it has too many bugs to actually be useful. The main issue I had was with having figures actually appear where I wanted them, despite having clicked two separate settings to make sure my figures would appear exactly where I put them in the editor, they would still appear in different places in my output. Incredibly frustrating, especially when you can't fix it yourself, and have to wait hours to have a back-and-forth with customer service. You're much better off using Word and having more control over your work.

Stay away Stay away Products are broken. Customer service does not respond. Don't waste your time and money. I would be surprised if this company disappear soon.... Don't go down with them

A waste of time and money! This app is awful! I was truly disappointed, I've spent about 2-3 hours to edit my manuscript in this program and when I downloaded my "edited" article is was a complete mess: spare spaces all over the pages, different fonts in just one sentence!!, images were all located on separate pages, references were all formatted differently and the overall look was very far from editorial policies of the journal, that I chose. I then had to spend lots of time to edit this mess and, eventually, realized that it would be easier to start from scratch and don't use this bletcherous program. I regretted I paid $20 for it once and yesterday they charged me another $40 for two other months, without prior notice!!! Normally, companies would send a notification letter about money withdrawal a day or two before, which is why I am very angry! I strongly don't recommend to use it, a waste of time and money, don't repeat my mistakes.

The worst The templates and the customer support were full of mistakes. References were not in line with the journal guideline and the answer about it from customer support was "It is you that is wrong." Do not use it.