Julie Glavind
DKI would give 0 stars if I could. I would give 0 stars if I could. Signed up for a free trial and contacted Typeset immediately after to make sure that I did not proceed to subscription. Nevertheless was charged after one week for a supscription, that I cannot cancell as it is listed as "free" on my login page. "Talked" to their customer service robot x many - standard answers etc. Complete fraud! Never sign up for anything here!
Alisa Pugach
UAA waste of time and money! This app is awful! I was truly disappointed, I've spent about 2-3 hours to edit my manuscript in this program and when I downloaded my "edited" article is was a complete mess: spare spaces all over the pages, different fonts in just one sentence!!, images were all located on separate pages, references were all formatted differently and the overall look was very far from editorial policies of the journal, that I chose. I then had to spend lots of time to edit this mess and, eventually, realized that it would be easier to start from scratch and don't use this bletcherous program. I regretted I paid $20 for it once and yesterday they charged me another $40 for two other months, without prior notice!!! Normally, companies would send a notification letter about money withdrawal a day or two before, which is why I am very angry! I strongly don't recommend to use it, a waste of time and money, don't repeat my mistakes.
Remington Salaya
CAIf I could give zero If I could give zero, it is zero. I cancelled 3 hours after subscription. Customer support replied after 36 hrs. When asked about refund, they would not respond. Would never recommend this.
Moniba S
GBDon't buy, Its a scam, they wont refund. I was trying to get a template for one of my papers and I thought this is the one on google search. It was working fine with 10 attempts of the same paper for 1000 words as I was trying to use it and then it stopped and I purchased a membership for 3 months $36.00. Guess what My paper is still stuck on 98% wizard even after 10 days of service, its not uploading at all. I called customer service for a refund since it was in 14 days period, but he said it won't get a refund since I have used this service and my paper is still there even I was never able to get my complete paper out of it. don't buy at all.
James R
GBI just had to cancel my card to stop… I just had to cancel my card to stop these fraudsters from taking a payment! Like many other reviews, I cancelled before the end of the free trial, as it was useless! Despite this, and also despite instructing typeset to remove my details from their system, they have continuously made attempts to take payments from my account. For anyone that's interested, you can find the company directors etc on LinkedIn. I'm just about to blow their world apart and publish the profiles of said directors on a LinkedIn post, along with their email addresses and contact numbers. 🫢