I asked for my money back I asked for my money back, but they never replied. Now they have changed their site name to SciSpace. Service is very poor. Without it, I used to have articles published. Thought, it will ease my process, but sadly none of my articles got published after using this product. Do not make a mistake, as I did. They will never return your money. I am shifting to a better reference manager.

Stay away This is one of those sites that asks for a credit card for trial, does not warn you when trial is over, charges you $199 and when requesting refund says $99 is non-refundable. Horrible predatory business practices.

Formatting and export is utter garbage Absolutely not worth spending money on. The article exported to docx was such a mess that I had to manually correct almost 50,000 words line by line, sometimes sentence by sentence. The references were not arranged properly. The formatting was awful. I sent the customer service many messages, emails etc, to no avail. They are singularly uninterested in doing anything apart from leech off of their customers. Don't spend your money on this garbage.

Wow if only I'd of read the reviews… Wow if only I'd of read the reviews before paying so much money to CreatorU and Typeset! Im furious and have also been denied a refund for this poor poor software. It can't do anything it claims. Stick to Canva and other credible platforms that don't cost extortionate amounts! Seems like they are just scammers !!!

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