OOFOS

350 Granite Street, 02184-3958, Braintree, United States
image
3.30
Based on 20 Reviews

5

40.00%

4

10.00%

3

5.00%

2

30.00%

1

15.00%
About OOFOS

OOFOS are scientifically proven to reduce stress on your body and help you feel better after a workout or during a long day on your feet. Our footwear is powered by OOfoam technology which speeds up your recovery process. #recoverfaster #feeltheOO

Tags
Contact Info

You need to Login first to submit your review.

image
Consumer
GB

The product itself is great The product itself is great. I already have two pairs of their sandals and just purchased a pair of shoes. Shipping related. I ordered a pair of shoes and used Apple Pay. I double clicked to pay but wasn’t shown any shipping options before I double clicked. It said 5-10 BD. I wanted 1 day. I tried chat and calling. They stated no adjustments to any order. Once you click that button you’re out of luck. I offered to pay more for the adjustment. Nope. I offered to cancel and reorder. Nope. I would have to wait 5-10 business days then return them?! What? Why would I? It’s nuts. So buyer beware. No cancellations of orders. No adjustments. It is what it is. Kinda sucks to because there $150 shoes. Customer care is dead.

image
John Manning
GB

Life Changing! Quite honestly, OOFOS changed my entire perspective on recovery. As a daily distance runner, I experienced notable changes to my recovery after wearing OOFOS after my long runs. I wear OOFOS slides or slippers about 90% of my waking day, everyday. Life changing!!!!

image
Todd Gardner
GB

Friendly, personable, easy to understand, professional I usually don’t leave reviews, but Oofos customer service is the among best I’ve experienced. I contacted them via both chat on their website and later by phone. Both times the response time was quick, service was professional, friendly and personal(something very lacking in most interactions with companies now days). We will continue to use their products and recommend to friends/family.

image
Leslie
GB

Customer Service one of best Customer Service one of best I have ever run across from a serious online shopper. Ordered 4 pairs for holiday gift giving. Received wrong styles, sizes - looked like order mix up. Their Customer Service was amazing, spoke to real person with ease of a number to call prominently posted. Taken care of immediately with no effort on me, the customer’s part. Highly recommend not only because of the product but the value they have for the Customer!

image
My Nguyen
GB

Positive constructive feedback Positive about Oosfo is fast and efficient return/refund; so impressed👍 Negative are taking too long even past 10 business days to ship ( blame on bad weather; however, the order fulfilled not in sequential. Still waiting for 1/14 order while 1/20 order already shipped) no cancellation allowing after order placed including change the shipping address even called customer service wouldn’t helped. Size/fit is odd like different fit on the same size, either too long, too short, too narrow, too wide. Rarely having this issue with other brand . My size is 5 M Customer service is professional and friendly manner. They need to improve on cancellation policy /reduce shipping time/ quality control on products or they will loose customer interests.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow