John Manning
GBLife Changing! Quite honestly, OOFOS changed my entire perspective on recovery. As a daily distance runner, I experienced notable changes to my recovery after wearing OOFOS after my long runs. I wear OOFOS slides or slippers about 90% of my waking day, everyday. Life changing!!!!
Consumer
GBThe product itself is great The product itself is great. I already have two pairs of their sandals and just purchased a pair of shoes. Shipping related. I ordered a pair of shoes and used Apple Pay. I double clicked to pay but wasn’t shown any shipping options before I double clicked. It said 5-10 BD. I wanted 1 day. I tried chat and calling. They stated no adjustments to any order. Once you click that button you’re out of luck. I offered to pay more for the adjustment. Nope. I offered to cancel and reorder. Nope. I would have to wait 5-10 business days then return them?! What? Why would I? It’s nuts. So buyer beware. No cancellations of orders. No adjustments. It is what it is. Kinda sucks to because there $150 shoes. Customer care is dead.
Leslie
GBCustomer Service one of best Customer Service one of best I have ever run across from a serious online shopper. Ordered 4 pairs for holiday gift giving. Received wrong styles, sizes - looked like order mix up. Their Customer Service was amazing, spoke to real person with ease of a number to call prominently posted. Taken care of immediately with no effort on me, the customer’s part. Highly recommend not only because of the product but the value they have for the Customer!
Mary Parks
GBI bou pair of clogs advertised on… I bought a pair of clogs advertised on sale from an ad that kept showing up on Facebook. I never received the shoes. After several weeks I began to read reviews from people here, many of whom also were left having paid good $ but never receiving shoes. I wish I had known. There are scam sites, I believe from China, advertising Oofos at great sale prices. The sites appear totally legitimate. But if you do not receive the shoes you paid for and contact Oofos, they are consistently unhelpful. The whole experience left me wanting nothing to do with this company, and I hope this saves someone else from losing $ like I did.
Donna LS
GBNot the same product; lesser quality; now overpriced Was an existing customer for years and the product was stellar. This year I made another purchase and the materials and sizing has changed and it’s made in China yet the price is exorbitant. The quality of the shoe is no better than you can get from any inexpensive retailer. So shop there. And somebody needs to tell this company that no amount of advertising and new products can take the place of quality products. You used to be. Not anymore. Skip this product at this price. It’s worth about $25 max.