The product itself is great The product itself is great. I already have two pairs of their sandals and just purchased a pair of shoes. Shipping related. I ordered a pair of shoes and used Apple Pay. I double clicked to pay but wasn’t shown any shipping options before I double clicked. It said 5-10 BD. I wanted 1 day. I tried chat and calling. They stated no adjustments to any order. Once you click that button you’re out of luck. I offered to pay more for the adjustment. Nope. I offered to cancel and reorder. Nope. I would have to wait 5-10 business days then return them?! What? Why would I? It’s nuts. So buyer beware. No cancellations of orders. No adjustments. It is what it is. Kinda sucks to because there $150 shoes. Customer care is dead.

OOFOS sandels I wear orthotics in my shoes & for the first time in a long while I can wear sandels on the beach, again without my feet being in pain. Your products are the best. Thanks OOFOS!

Oofos dye colors stained my feet I purchased blue Oofos men's slides. Wearing this on vacation this week my feet turned blue (smurf feet) from the dye in the slide. When I contacted customer service, I was told that "....color transfer is if the feet have any type of lotions, soaps, sunscreen, or sometimes strong chlorine on them...."was/is a known product issue. When I followed up to see why this known product defect is NOT included in the product details.....Oofos Customer Service no longer responds. I guess knowing vs communicating the products "real performance" is why we have a "buyer beware" notice. Beware of what you use on your feet when wearing Oofos products. Signed Smurf Feet in Texas

Love their flip flops, but these other shoes run WAY TOO SMALL, and I sized up! I love their flip flops and slides! I have 4 pair, bought my boyfriend 2 pair, and made my uncle and aunt buy some when they visited! However, I just ordered a pair of sneakers for work, and they are entirely TOO SMALL! I read the reviews and sized up, but it wasn’t enough. Now that I’m online trying to return them, it’s not giving me the full cost I paid back. The taxes are cheaper than what I paid. I also paid for expedited shipping, and I knew I wasn’t going to get that back, but if I return them for a larger size, I think the least they could do is process and ship them faster than 5-10 business days! I can’t wait that long. I’m definitely about to give Hoka a try this time around, and just stick with the flip flops I have. I don’t want to pay $48 for shipping AND lose some of the money I paid for taxes.

Not worth you hard earned $$ Soles of the shoes do not allow your foot to slip in easily. I do NOT have a wide foot and these are very difficult to put on. Shoes are comfortable, but not much different from many other more reasonable options out there. Contacted customer service regarding the difficult time putting the shoes on and was just told “use a shoe horn”. NOT helpful and no other options offered. Do not recommend.