Free returns and exchanges work great OOFOS offers free returns and exchanges within 30 days of the purchase date if you are not completely satisfied with your OOFOS. Their return process is fast and easy. I started a return on the OOFOS site and dropped off the product at a UPS Store. The refund posted to my credit card two days later.

Not worth you hard earned $$ Soles of the shoes do not allow your foot to slip in easily. I do NOT have a wide foot and these are very difficult to put on. Shoes are comfortable, but not much different from many other more reasonable options out there. Contacted customer service regarding the difficult time putting the shoes on and was just told “use a shoe horn”. NOT helpful and no other options offered. Do not recommend.

The shoe: Not the right fit for me at all Sadly, after attempting two different sizes I’ve realized the OOFOS shoes are not for me. Mind you I have the flip flops, and am AMAZED at the comfort so much that I have purchased for others as gifts. I have tried the shoes, but no luck. I wear between a 7 1/2 and 8 in dress shoes/heels and with athletic shoes I’m a consistent 8 1/2 - 9 depending on brand. The sizing with the OOFOS shoes just do NOT suit me, my last attempt was with a 9, and where my largest foot’s big toe is so incredibly uncomfortable right now! My other foot feels great, with ample structure and room, a size up would be too large. This being the case, I am returning 3 pair

I love my Oofos tennis shoes but sure… I love my Oofos tennis shoes but sure wish they’d use a different insole my feet stick to the kind they use and I have to buy differently inserts to put in them .

Friendly, personable, easy to understand, professional I usually don’t leave reviews, but Oofos customer service is the among best I’ve experienced. I contacted them via both chat on their website and later by phone. Both times the response time was quick, service was professional, friendly and personal(something very lacking in most interactions with companies now days). We will continue to use their products and recommend to friends/family.