John Manning
GBLife Changing! Quite honestly, OOFOS changed my entire perspective on recovery. As a daily distance runner, I experienced notable changes to my recovery after wearing OOFOS after my long runs. I wear OOFOS slides or slippers about 90% of my waking day, everyday. Life changing!!!!
Geoffrey Woodcroft
AUIm really disappointed with my OOFOS Im really disappointed with my OOFOS. They are certainly comfortable, but after 6 months the rubber that goes between the toes just broke- I'm 64, I wasnt mistreating them and when I contacted the company they said they were out of warranty and most people get new ones every six months or so anywaySeriously? $90 every six months for mass produced thongs? Obviously the quality isn't there if that is as long as they are expected to last. Very disappointed
My Nguyen
GBPositive constructive feedback Positive about Oosfo is fast and efficient return/refund; so impressed👍 Negative are taking too long even past 10 business days to ship ( blame on bad weather; however, the order fulfilled not in sequential. Still waiting for 1/14 order while 1/20 order already shipped) no cancellation allowing after order placed including change the shipping address even called customer service wouldn’t helped. Size/fit is odd like different fit on the same size, either too long, too short, too narrow, too wide. Rarely having this issue with other brand . My size is 5 M Customer service is professional and friendly manner. They need to improve on cancellation policy /reduce shipping time/ quality control on products or they will loose customer interests.
Donna LS
GBNot the same product; lesser quality; now overpriced Was an existing customer for years and the product was stellar. This year I made another purchase and the materials and sizing has changed and it’s made in China yet the price is exorbitant. The quality of the shoe is no better than you can get from any inexpensive retailer. So shop there. And somebody needs to tell this company that no amount of advertising and new products can take the place of quality products. You used to be. Not anymore. Skip this product at this price. It’s worth about $25 max.
Consumer
GBThe product itself is great The product itself is great. I already have two pairs of their sandals and just purchased a pair of shoes. Shipping related. I ordered a pair of shoes and used Apple Pay. I double clicked to pay but wasn’t shown any shipping options before I double clicked. It said 5-10 BD. I wanted 1 day. I tried chat and calling. They stated no adjustments to any order. Once you click that button you’re out of luck. I offered to pay more for the adjustment. Nope. I offered to cancel and reorder. Nope. I would have to wait 5-10 business days then return them?! What? Why would I? It’s nuts. So buyer beware. No cancellations of orders. No adjustments. It is what it is. Kinda sucks to because there $150 shoes. Customer care is dead.