Consumer
GBThe product itself is great The product itself is great. I already have two pairs of their sandals and just purchased a pair of shoes. Shipping related. I ordered a pair of shoes and used Apple Pay. I double clicked to pay but wasn’t shown any shipping options before I double clicked. It said 5-10 BD. I wanted 1 day. I tried chat and calling. They stated no adjustments to any order. Once you click that button you’re out of luck. I offered to pay more for the adjustment. Nope. I offered to cancel and reorder. Nope. I would have to wait 5-10 business days then return them?! What? Why would I? It’s nuts. So buyer beware. No cancellations of orders. No adjustments. It is what it is. Kinda sucks to because there $150 shoes. Customer care is dead.
Mary Parks
GBI bou pair of clogs advertised on… I bought a pair of clogs advertised on sale from an ad that kept showing up on Facebook. I never received the shoes. After several weeks I began to read reviews from people here, many of whom also were left having paid good $ but never receiving shoes. I wish I had known. There are scam sites, I believe from China, advertising Oofos at great sale prices. The sites appear totally legitimate. But if you do not receive the shoes you paid for and contact Oofos, they are consistently unhelpful. The whole experience left me wanting nothing to do with this company, and I hope this saves someone else from losing $ like I did.
Anna Preston
GBFinally, Pain relief!!! Between my healthcare job and my catering business, I'm on my feet up yo 12 hours a day. I thought pain was just part of the game. I started seeing commercials for Oofos and I was a little skeptical about the claims put forth. I decided to try a pair and haven't looked back since! They have helped relieve my foot, back and neck pain from long hours of standing. I am amazed at the difference I feel after wearing them. So happy with the results, I went back and bought another pair!!
Chelsea D.
GBThe best thing since slice bread Where to begin.... these shoes are a game changer. I have been dealing with severe plantar fasciitis since November 2023. The pain I was have was unbearable! I was put on 2 rounds of a steroid and put in a boot. Once I was able to walk normally again, I purchased a pair of Oofos, and omg was my mind blown! My arch has started to developed in both feet; which I never had before. I cant wait to purchase some OOFO sandals for the summer!! I will always support this company and their brand! I'm thankful for being able to walk without pain!!
Todd Gardner
GBFriendly, personable, easy to understand, professional I usually don’t leave reviews, but Oofos customer service is the among best I’ve experienced. I contacted them via both chat on their website and later by phone. Both times the response time was quick, service was professional, friendly and personal(something very lacking in most interactions with companies now days). We will continue to use their products and recommend to friends/family.