Customer Service one of best Customer Service one of best I have ever run across from a serious online shopper. Ordered 4 pairs for holiday gift giving. Received wrong styles, sizes - looked like order mix up. Their Customer Service was amazing, spoke to real person with ease of a number to call prominently posted. Taken care of immediately with no effort on me, the customer’s part. Highly recommend not only because of the product but the value they have for the Customer!

Positive constructive feedback Positive about Oosfo is fast and efficient return/refund; so impressed👍 Negative are taking too long even past 10 business days to ship ( blame on bad weather; however, the order fulfilled not in sequential. Still waiting for 1/14 order while 1/20 order already shipped) no cancellation allowing after order placed including change the shipping address even called customer service wouldn’t helped. Size/fit is odd like different fit on the same size, either too long, too short, too narrow, too wide. Rarely having this issue with other brand . My size is 5 M Customer service is professional and friendly manner. They need to improve on cancellation policy /reduce shipping time/ quality control on products or they will loose customer interests.

The shoe: Not the right fit for me at all Sadly, after attempting two different sizes I’ve realized the OOFOS shoes are not for me. Mind you I have the flip flops, and am AMAZED at the comfort so much that I have purchased for others as gifts. I have tried the shoes, but no luck. I wear between a 7 1/2 and 8 in dress shoes/heels and with athletic shoes I’m a consistent 8 1/2 - 9 depending on brand. The sizing with the OOFOS shoes just do NOT suit me, my last attempt was with a 9, and where my largest foot’s big toe is so incredibly uncomfortable right now! My other foot feels great, with ample structure and room, a size up would be too large. This being the case, I am returning 3 pair

Comfortable and perfectly suitable for in/out water. I admit I was a little concerned when I read some of the reviews, particularly about the flip flop being slippery when wet and easily damaged. However I have just returned from a New Forest break and wore them continually in and out of water, long country walks and so on without a problem. They are very comfortable.

Not the same product; lesser quality; now overpriced Was an existing customer for years and the product was stellar. This year I made another purchase and the materials and sizing has changed and it’s made in China yet the price is exorbitant. The quality of the shoe is no better than you can get from any inexpensive retailer. So shop there. And somebody needs to tell this company that no amount of advertising and new products can take the place of quality products. You used to be. Not anymore. Skip this product at this price. It’s worth about $25 max.