The product itself is great The product itself is great. I already have two pairs of their sandals and just purchased a pair of shoes. Shipping related. I ordered a pair of shoes and used Apple Pay. I double clicked to pay but wasn’t shown any shipping options before I double clicked. It said 5-10 BD. I wanted 1 day. I tried chat and calling. They stated no adjustments to any order. Once you click that button you’re out of luck. I offered to pay more for the adjustment. Nope. I offered to cancel and reorder. Nope. I would have to wait 5-10 business days then return them?! What? Why would I? It’s nuts. So buyer beware. No cancellations of orders. No adjustments. It is what it is. Kinda sucks to because there $150 shoes. Customer care is dead.

Im really disappointed with my OOFOS Im really disappointed with my OOFOS. They are certainly comfortable, but after 6 months the rubber that goes between the toes just broke- I'm 64, I wasnt mistreating them and when I contacted the company they said they were out of warranty and most people get new ones every six months or so anywaySeriously? $90 every six months for mass produced thongs? Obviously the quality isn't there if that is as long as they are expected to last. Very disappointed

Oofos dye colors stained my feet I purchased blue Oofos men's slides. Wearing this on vacation this week my feet turned blue (smurf feet) from the dye in the slide. When I contacted customer service, I was told that "....color transfer is if the feet have any type of lotions, soaps, sunscreen, or sometimes strong chlorine on them...."was/is a known product issue. When I followed up to see why this known product defect is NOT included in the product details.....Oofos Customer Service no longer responds. I guess knowing vs communicating the products "real performance" is why we have a "buyer beware" notice. Beware of what you use on your feet when wearing Oofos products. Signed Smurf Feet in Texas

I loved my OOFOS for about a month and… I loved my OOFOS for about a month and then it seemed like the straps stretched and I could hardly keep them on. I was constantly in fear of falling so I put them in the back of the closet.

Customer Service one of best Customer Service one of best I have ever run across from a serious online shopper. Ordered 4 pairs for holiday gift giving. Received wrong styles, sizes - looked like order mix up. Their Customer Service was amazing, spoke to real person with ease of a number to call prominently posted. Taken care of immediately with no effort on me, the customer’s part. Highly recommend not only because of the product but the value they have for the Customer!