Comfortable and perfectly suitable for in/out water. I admit I was a little concerned when I read some of the reviews, particularly about the flip flop being slippery when wet and easily damaged. However I have just returned from a New Forest break and wore them continually in and out of water, long country walks and so on without a problem. They are very comfortable.

The product itself is great The product itself is great. I already have two pairs of their sandals and just purchased a pair of shoes. Shipping related. I ordered a pair of shoes and used Apple Pay. I double clicked to pay but wasn’t shown any shipping options before I double clicked. It said 5-10 BD. I wanted 1 day. I tried chat and calling. They stated no adjustments to any order. Once you click that button you’re out of luck. I offered to pay more for the adjustment. Nope. I offered to cancel and reorder. Nope. I would have to wait 5-10 business days then return them?! What? Why would I? It’s nuts. So buyer beware. No cancellations of orders. No adjustments. It is what it is. Kinda sucks to because there $150 shoes. Customer care is dead.

Friendly, personable, easy to understand, professional I usually don’t leave reviews, but Oofos customer service is the among best I’ve experienced. I contacted them via both chat on their website and later by phone. Both times the response time was quick, service was professional, friendly and personal(something very lacking in most interactions with companies now days). We will continue to use their products and recommend to friends/family.

Not worth you hard earned $$ Soles of the shoes do not allow your foot to slip in easily. I do NOT have a wide foot and these are very difficult to put on. Shoes are comfortable, but not much different from many other more reasonable options out there. Contacted customer service regarding the difficult time putting the shoes on and was just told “use a shoe horn”. NOT helpful and no other options offered. Do not recommend.

Positive constructive feedback Positive about Oosfo is fast and efficient return/refund; so impressed👍 Negative are taking too long even past 10 business days to ship ( blame on bad weather; however, the order fulfilled not in sequential. Still waiting for 1/14 order while 1/20 order already shipped) no cancellation allowing after order placed including change the shipping address even called customer service wouldn’t helped. Size/fit is odd like different fit on the same size, either too long, too short, too narrow, too wide. Rarely having this issue with other brand . My size is 5 M Customer service is professional and friendly manner. They need to improve on cancellation policy /reduce shipping time/ quality control on products or they will loose customer interests.