I loved my OOFOS for about a month and… I loved my OOFOS for about a month and then it seemed like the straps stretched and I could hardly keep them on. I was constantly in fear of falling so I put them in the back of the closet.

Free returns and exchanges work great OOFOS offers free returns and exchanges within 30 days of the purchase date if you are not completely satisfied with your OOFOS. Their return process is fast and easy. I started a return on the OOFOS site and dropped off the product at a UPS Store. The refund posted to my credit card two days later.

Love their flip flops, but these other shoes run WAY TOO SMALL, and I sized up! I love their flip flops and slides! I have 4 pair, bought my boyfriend 2 pair, and made my uncle and aunt buy some when they visited! However, I just ordered a pair of sneakers for work, and they are entirely TOO SMALL! I read the reviews and sized up, but it wasn’t enough. Now that I’m online trying to return them, it’s not giving me the full cost I paid back. The taxes are cheaper than what I paid. I also paid for expedited shipping, and I knew I wasn’t going to get that back, but if I return them for a larger size, I think the least they could do is process and ship them faster than 5-10 business days! I can’t wait that long. I’m definitely about to give Hoka a try this time around, and just stick with the flip flops I have. I don’t want to pay $48 for shipping AND lose some of the money I paid for taxes.

Friendly, personable, easy to understand, professional I usually don’t leave reviews, but Oofos customer service is the among best I’ve experienced. I contacted them via both chat on their website and later by phone. Both times the response time was quick, service was professional, friendly and personal(something very lacking in most interactions with companies now days). We will continue to use their products and recommend to friends/family.

Oofos dye colors stained my feet I purchased blue Oofos men's slides. Wearing this on vacation this week my feet turned blue (smurf feet) from the dye in the slide. When I contacted customer service, I was told that "....color transfer is if the feet have any type of lotions, soaps, sunscreen, or sometimes strong chlorine on them...."was/is a known product issue. When I followed up to see why this known product defect is NOT included in the product details.....Oofos Customer Service no longer responds. I guess knowing vs communicating the products "real performance" is why we have a "buyer beware" notice. Beware of what you use on your feet when wearing Oofos products. Signed Smurf Feet in Texas