David Bryan
MXOofos dye colors stained my feet I purchased blue Oofos men's slides. Wearing this on vacation this week my feet turned blue (smurf feet) from the dye in the slide. When I contacted customer service, I was told that "....color transfer is if the feet have any type of lotions, soaps, sunscreen, or sometimes strong chlorine on them...."was/is a known product issue. When I followed up to see why this known product defect is NOT included in the product details.....Oofos Customer Service no longer responds. I guess knowing vs communicating the products "real performance" is why we have a "buyer beware" notice. Beware of what you use on your feet when wearing Oofos products. Signed Smurf Feet in Texas
Joanne Schmitt
GBNot worth you hard earned $$ Soles of the shoes do not allow your foot to slip in easily. I do NOT have a wide foot and these are very difficult to put on. Shoes are comfortable, but not much different from many other more reasonable options out there. Contacted customer service regarding the difficult time putting the shoes on and was just told “use a shoe horn”. NOT helpful and no other options offered. Do not recommend.
Leslie
GBCustomer Service one of best Customer Service one of best I have ever run across from a serious online shopper. Ordered 4 pairs for holiday gift giving. Received wrong styles, sizes - looked like order mix up. Their Customer Service was amazing, spoke to real person with ease of a number to call prominently posted. Taken care of immediately with no effort on me, the customer’s part. Highly recommend not only because of the product but the value they have for the Customer!
John Pannell
GBI loved my OOFOS for about a month and… I loved my OOFOS for about a month and then it seemed like the straps stretched and I could hardly keep them on. I was constantly in fear of falling so I put them in the back of the closet.
Consumer
GBThe product itself is great The product itself is great. I already have two pairs of their sandals and just purchased a pair of shoes. Shipping related. I ordered a pair of shoes and used Apple Pay. I double clicked to pay but wasn’t shown any shipping options before I double clicked. It said 5-10 BD. I wanted 1 day. I tried chat and calling. They stated no adjustments to any order. Once you click that button you’re out of luck. I offered to pay more for the adjustment. Nope. I offered to cancel and reorder. Nope. I would have to wait 5-10 business days then return them?! What? Why would I? It’s nuts. So buyer beware. No cancellations of orders. No adjustments. It is what it is. Kinda sucks to because there $150 shoes. Customer care is dead.