Jeff Chen
GBFree returns and exchanges work great OOFOS offers free returns and exchanges within 30 days of the purchase date if you are not completely satisfied with your OOFOS. Their return process is fast and easy. I started a return on the OOFOS site and dropped off the product at a UPS Store. The refund posted to my credit card two days later.
Consumer
GBThe product itself is great The product itself is great. I already have two pairs of their sandals and just purchased a pair of shoes. Shipping related. I ordered a pair of shoes and used Apple Pay. I double clicked to pay but wasn’t shown any shipping options before I double clicked. It said 5-10 BD. I wanted 1 day. I tried chat and calling. They stated no adjustments to any order. Once you click that button you’re out of luck. I offered to pay more for the adjustment. Nope. I offered to cancel and reorder. Nope. I would have to wait 5-10 business days then return them?! What? Why would I? It’s nuts. So buyer beware. No cancellations of orders. No adjustments. It is what it is. Kinda sucks to because there $150 shoes. Customer care is dead.
Tony
GBOOFOS sandels I wear orthotics in my shoes & for the first time in a long while I can wear sandels on the beach, again without my feet being in pain. Your products are the best. Thanks OOFOS!
Donna LS
GBNot the same product; lesser quality; now overpriced Was an existing customer for years and the product was stellar. This year I made another purchase and the materials and sizing has changed and it’s made in China yet the price is exorbitant. The quality of the shoe is no better than you can get from any inexpensive retailer. So shop there. And somebody needs to tell this company that no amount of advertising and new products can take the place of quality products. You used to be. Not anymore. Skip this product at this price. It’s worth about $25 max.
Chelsea D.
GBThe best thing since slice bread Where to begin.... these shoes are a game changer. I have been dealing with severe plantar fasciitis since November 2023. The pain I was have was unbearable! I was put on 2 rounds of a steroid and put in a boot. Once I was able to walk normally again, I purchased a pair of Oofos, and omg was my mind blown! My arch has started to developed in both feet; which I never had before. I cant wait to purchase some OOFO sandals for the summer!! I will always support this company and their brand! I'm thankful for being able to walk without pain!!