Tan Noggle
GBI'm a fan sort of.... I'm a fan. After several injuries, I wore Oofos and reduced my walking pain measurably almost instantly. They're getting greedy though and too expensive. Onle clearance shoes are the ugly ones. Shame.
Mary Parks
GBI bou pair of clogs advertised on… I bought a pair of clogs advertised on sale from an ad that kept showing up on Facebook. I never received the shoes. After several weeks I began to read reviews from people here, many of whom also were left having paid good $ but never receiving shoes. I wish I had known. There are scam sites, I believe from China, advertising Oofos at great sale prices. The sites appear totally legitimate. But if you do not receive the shoes you paid for and contact Oofos, they are consistently unhelpful. The whole experience left me wanting nothing to do with this company, and I hope this saves someone else from losing $ like I did.
John Pannell
GBI loved my OOFOS for about a month and… I loved my OOFOS for about a month and then it seemed like the straps stretched and I could hardly keep them on. I was constantly in fear of falling so I put them in the back of the closet.
Consumer
GBThe product itself is great The product itself is great. I already have two pairs of their sandals and just purchased a pair of shoes. Shipping related. I ordered a pair of shoes and used Apple Pay. I double clicked to pay but wasn’t shown any shipping options before I double clicked. It said 5-10 BD. I wanted 1 day. I tried chat and calling. They stated no adjustments to any order. Once you click that button you’re out of luck. I offered to pay more for the adjustment. Nope. I offered to cancel and reorder. Nope. I would have to wait 5-10 business days then return them?! What? Why would I? It’s nuts. So buyer beware. No cancellations of orders. No adjustments. It is what it is. Kinda sucks to because there $150 shoes. Customer care is dead.
My Nguyen
GBPositive constructive feedback Positive about Oosfo is fast and efficient return/refund; so impressed👍 Negative are taking too long even past 10 business days to ship ( blame on bad weather; however, the order fulfilled not in sequential. Still waiting for 1/14 order while 1/20 order already shipped) no cancellation allowing after order placed including change the shipping address even called customer service wouldn’t helped. Size/fit is odd like different fit on the same size, either too long, too short, too narrow, too wide. Rarely having this issue with other brand . My size is 5 M Customer service is professional and friendly manner. They need to improve on cancellation policy /reduce shipping time/ quality control on products or they will loose customer interests.