Friendly, personable, easy to understand, professional I usually don’t leave reviews, but Oofos customer service is the among best I’ve experienced. I contacted them via both chat on their website and later by phone. Both times the response time was quick, service was professional, friendly and personal(something very lacking in most interactions with companies now days). We will continue to use their products and recommend to friends/family.

The product itself is great The product itself is great. I already have two pairs of their sandals and just purchased a pair of shoes. Shipping related. I ordered a pair of shoes and used Apple Pay. I double clicked to pay but wasn’t shown any shipping options before I double clicked. It said 5-10 BD. I wanted 1 day. I tried chat and calling. They stated no adjustments to any order. Once you click that button you’re out of luck. I offered to pay more for the adjustment. Nope. I offered to cancel and reorder. Nope. I would have to wait 5-10 business days then return them?! What? Why would I? It’s nuts. So buyer beware. No cancellations of orders. No adjustments. It is what it is. Kinda sucks to because there $150 shoes. Customer care is dead.

Love their flip flops, but these other shoes run WAY TOO SMALL, and I sized up! I love their flip flops and slides! I have 4 pair, bought my boyfriend 2 pair, and made my uncle and aunt buy some when they visited! However, I just ordered a pair of sneakers for work, and they are entirely TOO SMALL! I read the reviews and sized up, but it wasn’t enough. Now that I’m online trying to return them, it’s not giving me the full cost I paid back. The taxes are cheaper than what I paid. I also paid for expedited shipping, and I knew I wasn’t going to get that back, but if I return them for a larger size, I think the least they could do is process and ship them faster than 5-10 business days! I can’t wait that long. I’m definitely about to give Hoka a try this time around, and just stick with the flip flops I have. I don’t want to pay $48 for shipping AND lose some of the money I paid for taxes.

Life Changing! Quite honestly, OOFOS changed my entire perspective on recovery. As a daily distance runner, I experienced notable changes to my recovery after wearing OOFOS after my long runs. I wear OOFOS slides or slippers about 90% of my waking day, everyday. Life changing!!!!

The shoe: Not the right fit for me at all Sadly, after attempting two different sizes I’ve realized the OOFOS shoes are not for me. Mind you I have the flip flops, and am AMAZED at the comfort so much that I have purchased for others as gifts. I have tried the shoes, but no luck. I wear between a 7 1/2 and 8 in dress shoes/heels and with athletic shoes I’m a consistent 8 1/2 - 9 depending on brand. The sizing with the OOFOS shoes just do NOT suit me, my last attempt was with a 9, and where my largest foot’s big toe is so incredibly uncomfortable right now! My other foot feels great, with ample structure and room, a size up would be too large. This being the case, I am returning 3 pair