Geoffrey Woodcroft
AUIm really disappointed with my OOFOS Im really disappointed with my OOFOS. They are certainly comfortable, but after 6 months the rubber that goes between the toes just broke- I'm 64, I wasnt mistreating them and when I contacted the company they said they were out of warranty and most people get new ones every six months or so anywaySeriously? $90 every six months for mass produced thongs? Obviously the quality isn't there if that is as long as they are expected to last. Very disappointed
Tan Noggle
GBI'm a fan sort of.... I'm a fan. After several injuries, I wore Oofos and reduced my walking pain measurably almost instantly. They're getting greedy though and too expensive. Onle clearance shoes are the ugly ones. Shame.
Todd Gardner
GBFriendly, personable, easy to understand, professional I usually don’t leave reviews, but Oofos customer service is the among best I’ve experienced. I contacted them via both chat on their website and later by phone. Both times the response time was quick, service was professional, friendly and personal(something very lacking in most interactions with companies now days). We will continue to use their products and recommend to friends/family.
Consumer
GBThe product itself is great The product itself is great. I already have two pairs of their sandals and just purchased a pair of shoes. Shipping related. I ordered a pair of shoes and used Apple Pay. I double clicked to pay but wasn’t shown any shipping options before I double clicked. It said 5-10 BD. I wanted 1 day. I tried chat and calling. They stated no adjustments to any order. Once you click that button you’re out of luck. I offered to pay more for the adjustment. Nope. I offered to cancel and reorder. Nope. I would have to wait 5-10 business days then return them?! What? Why would I? It’s nuts. So buyer beware. No cancellations of orders. No adjustments. It is what it is. Kinda sucks to because there $150 shoes. Customer care is dead.
David Bryan
MXOofos dye colors stained my feet I purchased blue Oofos men's slides. Wearing this on vacation this week my feet turned blue (smurf feet) from the dye in the slide. When I contacted customer service, I was told that "....color transfer is if the feet have any type of lotions, soaps, sunscreen, or sometimes strong chlorine on them...."was/is a known product issue. When I followed up to see why this known product defect is NOT included in the product details.....Oofos Customer Service no longer responds. I guess knowing vs communicating the products "real performance" is why we have a "buyer beware" notice. Beware of what you use on your feet when wearing Oofos products. Signed Smurf Feet in Texas