Not the same product; lesser quality; now overpriced Was an existing customer for years and the product was stellar. This year I made another purchase and the materials and sizing has changed and it’s made in China yet the price is exorbitant. The quality of the shoe is no better than you can get from any inexpensive retailer. So shop there. And somebody needs to tell this company that no amount of advertising and new products can take the place of quality products. You used to be. Not anymore. Skip this product at this price. It’s worth about $25 max.

Free returns and exchanges work great OOFOS offers free returns and exchanges within 30 days of the purchase date if you are not completely satisfied with your OOFOS. Their return process is fast and easy. I started a return on the OOFOS site and dropped off the product at a UPS Store. The refund posted to my credit card two days later.

Friendly, personable, easy to understand, professional I usually don’t leave reviews, but Oofos customer service is the among best I’ve experienced. I contacted them via both chat on their website and later by phone. Both times the response time was quick, service was professional, friendly and personal(something very lacking in most interactions with companies now days). We will continue to use their products and recommend to friends/family.

Not worth you hard earned $$ Soles of the shoes do not allow your foot to slip in easily. I do NOT have a wide foot and these are very difficult to put on. Shoes are comfortable, but not much different from many other more reasonable options out there. Contacted customer service regarding the difficult time putting the shoes on and was just told “use a shoe horn”. NOT helpful and no other options offered. Do not recommend.

Comfortable and perfectly suitable for in/out water. I admit I was a little concerned when I read some of the reviews, particularly about the flip flop being slippery when wet and easily damaged. However I have just returned from a New Forest break and wore them continually in and out of water, long country walks and so on without a problem. They are very comfortable.