Friendly, personable, easy to understand, professional I usually don’t leave reviews, but Oofos customer service is the among best I’ve experienced. I contacted them via both chat on their website and later by phone. Both times the response time was quick, service was professional, friendly and personal(something very lacking in most interactions with companies now days). We will continue to use their products and recommend to friends/family.

I'm a fan sort of.... I'm a fan. After several injuries, I wore Oofos and reduced my walking pain measurably almost instantly. They're getting greedy though and too expensive. Onle clearance shoes are the ugly ones. Shame.

I loved my OOFOS for about a month and… I loved my OOFOS for about a month and then it seemed like the straps stretched and I could hardly keep them on. I was constantly in fear of falling so I put them in the back of the closet.

The product itself is great The product itself is great. I already have two pairs of their sandals and just purchased a pair of shoes. Shipping related. I ordered a pair of shoes and used Apple Pay. I double clicked to pay but wasn’t shown any shipping options before I double clicked. It said 5-10 BD. I wanted 1 day. I tried chat and calling. They stated no adjustments to any order. Once you click that button you’re out of luck. I offered to pay more for the adjustment. Nope. I offered to cancel and reorder. Nope. I would have to wait 5-10 business days then return them?! What? Why would I? It’s nuts. So buyer beware. No cancellations of orders. No adjustments. It is what it is. Kinda sucks to because there $150 shoes. Customer care is dead.

The shoe: Not the right fit for me at all Sadly, after attempting two different sizes I’ve realized the OOFOS shoes are not for me. Mind you I have the flip flops, and am AMAZED at the comfort so much that I have purchased for others as gifts. I have tried the shoes, but no luck. I wear between a 7 1/2 and 8 in dress shoes/heels and with athletic shoes I’m a consistent 8 1/2 - 9 depending on brand. The sizing with the OOFOS shoes just do NOT suit me, my last attempt was with a 9, and where my largest foot’s big toe is so incredibly uncomfortable right now! My other foot feels great, with ample structure and room, a size up would be too large. This being the case, I am returning 3 pair