This is an addendum to my previous… This is an addendum to my previous review. After using the product for 3 weeks, I am finding it effective. I reviewed the product before it had a chance to work. The company representative has been very helpful & responsive. I highly recommend them.

Update to my original review. Update to my original review.. After attempts to get foreign transaction fee issued addressed. Life Sprout Bioceuticals did promptly credit my charge account the fee. It is something I hope they can address moving forward to avoid having to occur. I do like the product and last time I used the VisionX20, I did find great improvement in my eye strain and better clarity.

NOOOOOO GUARANTEE, REFUND ON PRODUCT..... This NURSE and Healing Touch Practitioner purchased AudioLog ear drops August 2019. First instillation, they hurt (felt like inner ear was burning) and decided to package and return. Called to inquire why NO CREDIT and was transferred from Customer Service Agent to Manager (?) on FIVE DIFFERENT DATES, many contradicting what others had advised and the eventual Manager (?) directing me to call back AFTER CHRISTMAS as he was immediately directing his team to, "Take care of this matter." READ the GUARANTEE VERY CAREFULLY as, in MY CASE, I NEVER RECEIVED ONE! This was the FIRST TIME in 5 decades of business with healthcare products I have been LIED TO, MISTREATED with NO REFUND. Would advise ****NO BUSINESS WITH THIS COMPANY**** Paula, RN, CHTP Heartfelt Healing Touch Update: Received text message 'reach out' one year ago and, after a NEW manager reviewed my case, and apologized profusely, a refund was received. Grateful.

I SENT AN EMAIL ABOUT THIS PRODUCT AND… I SENT AN EMAIL ABOUT THIS PRODUCT AND TOLD THEM I PUT THE RECCOMENDED DROPS IN MY EAR AND IT BURNED AND HURT THEN I GOT VERY DIZZY AND GOT VERY SICK AT MY STOMACH I CAN'T USE THIS AND WISH TO RETURN FOR REFUND PLEASE THANKS ED

I already sent an invoice I already sent an invoice. But i was highly displeased because the staff had no recollection of thier order and said it wasnt in the system when i have a copy of my order on my cell phone. I was supposed to recieve it today. WERE IS IT!!!!