Happy Mail This is the type of mail that makes you smile and happy. I’m excited to do my nails today. If I can decide between butterflies and flowers. The butterflies are beautiful. I love the contrast between the butterflies and light background. I especially love that the butterflies go at the bottom of the nail and not at the top where they may get cut off due to nail length.

The glue from under the nail The glue from under the nail if you leave it longer than your nail grabs everything around that you pick up did not like that. Couldn't clean it will not be using the other ones that I have

Nonexistent customer service I ordered products from Danni and Toni directly and waited for them to ship. While waiting, I decided to order similar products from Amazon as they would arrive sooner. I emailed Danni and Toni and requested a cancelation. Within hours, I recieved a notification from Danni and Toni that order had shipped. Then an email apologizing that the order could not be canceled because it had shipped. Shipping details said it still took 2 days before package was actually picked up by carrier. In the meantime, I tried the Danni Toni gel strips from Amazon. I followed instructions carefully. All seemed well until about 3 days in and gels started to lift. My Danni and Toni order finally arrived, but I already knew the product didn't hold up to it's claims. Additionally, they sent something different than I ordered. Danni and Toni's refund policy states that unopened items can be returned for refund with prior approval within 14 days of receipt. I have reached out multiple times with no response from Danni and Toni. I continue to recieve promotional emails and requests that I review the product, but no effort to address my return concerns. It seems suspicious that when I requested to cancel, customer service responded promptly denying the request and saying the items had shipped, but when I need a return approval, customer service is silent for over a week now.

packaging overkill - shape too short and wide Honestly the amount of packaging for this product is unsustainable. For what is delivered, having a pair of scissors in each and every box is not sustainable (not to mention the scissors held up my delivery at customs). I did not order a lamp but you sent me one (I have several). I also found that the shape of the nails is too wide and short. I know you say they can be stretched - i've had lots of experience with these semi-cured nails and the stretching never ends well. I will not buy again from this supplier for these reasons. Pretty designs, but they haven't thought about sustainable packaging or shape for those of us with long natural nails.

The order was delivered quickly The order was delivered quickly. Looking forward to trying them.