Rapid service of product Rapid service of product. UPS is an excellent choice because the driver put my package in front of my door. The FedEx people just dump it inside the hallway of our apartment building. This is a 30 unit building with three entrances. It is SO much better if the delivery comes to my door. I need a walker to get around and have trouble going up and down stairs. The product was exactly as stated, so I will keep on coming to BRI.

I ordered a item but I ordered a item but, never received an update on it! I had to contact your company to find out about it, it was on forever back order with no date stamp when it will, be available

order submission I submitted an order in early Nov. and I still have not received any notification that it has been shipped or when I might expect it. If you are not going to send the items, please let me know.

Great customer service Great customer service. Anytime I had a question or a problem about a product they answered the question and or resolved the problem promptly.

Was in stock when ordered but.... Because I ordered from here an then a week plus later suddenly out of stock an it was IN STOCK when I placed my order an I needed them . So now I have no idea when they are arriving an not very happy about this.