Marybeth Laskey
GBStay AWAY from this company Stay AWAY from this company. I tried for 5 weeks to schedule my daughters in car driving. I left several messages over 3 weeks and eventually talked to Jackie who gave me information about the wrong student. She said she would get back to me as the supervisor had my daughter’s file. She never called back. I called again in a couple days, and now the supervisor was on vacation with my daughter’s PAPER file. Why would anyone take student drivers files with them on vacation. Just a bunch of lies. The last message I left I told them how disappointing this was and that their customer service was terrible. Of course, no call back. So now we are paying another $350 to another company for in car training. The classroom part was fine.
customer
GBI didn't like not being able to see my… I didn't like not being able to see my progress throughout the course. Not Having any knowledge confirmation questions or small quizzes at the end of sections or chapters made it hard to see how I'm progressing. The only questions given were at the end of videos which were random, more of a "were you paying enough attention to capture this small detail?"
Valerie Ann
GBThe course repeats a lot of information… The course repeats a lot of information that seems too trivial. Outdated in some areas. I don't do drugs or alcohol and course spent a lot of time defining drugs and videos. Needs to stress more about not to text and drive. One thing I totally disagree with is the mention that "no animal is more valuable than a human life." ha!
customer
GBThe course is what is supposed to be The course is what is supposed to be, informative. There is a lot of material to be read. The audio is an automated voice, which is not that helpful, but after sometime I got used to it. A lot of times the videos come in disrupting a reading of a certain subject and when the next page comes, I realize that the reading is just continuing from what I read before the video, and that is very annoying and difficult to keep up with the subject being read. If the course was more videos then reading, I think I could get more information in.
KC
GBHorrible Horrible, outdated, redundant . Course needs to be rewritten. It’s the worst mess that I’ve ever seen in life . Just like the FAA it looks like it’s a 30 year old outdated system. Really we have no other approved course options so people have to suffer through this miserable course. 50% of content is useful - the rest is old school information. You need some competition which would force you to improve your course ,