They charged me a 2nd year and then… They charged me a 2nd year and then would not refund though I had cancelled the service before it renewed. I do not know how it became "uncancelled."

Terrible Terrible. Even with an excellent network connection and a powerful PC, You will still experience significant lag. The site freezes at times, you get kicked out occasionally, and glitches are a common occurrence. Additionally, it includes ads, which is understandable for a free "learning" tool, but in 7 out of 10 cases, the ads can be highly inappropriate for kids and students. Some valuable features have been either removed or hidden, such as the writing mode, making it hard to locate. Previously free features have now transitioned into "premium" features that require payment. To make matters worse, the built-in voices sound horrendous and are unintelligible in certain cases. Quizlet also used to be better.

It’s working, but I won’t renew If you’re looking for a fairly user friendly flashcard app (with a good interface) then this will *perhaps* achieve what you want. It serves my purposes well (I just need to go over content regularly without faffing with a thousand settings a la Anki) That all being said, for what should be a mature app it lacks basic features. Many of the gamification features (badges/achievements) just flat out don’t work - i.e. they don’t count things. Large sets are extremely difficult to use because there is no way to break them into smaller sections -- I’ve forgotten anything I’ve learned after 1000 other cards! The search function is borderline useless; there seems to be "events" occurring, but I can’t locate them. Would I recommend it? No. But, at the same time, £35 is acceptable and I’ve got my moneys worth, but won’t be renewing at the end (or for my next course!).

Worst company I encountered Worst company I encountered. They limit everything for free users, then you pay for premium and the limits are still partly there. And ofc they don't allow money returns.

The 7 days free trial is completely BS The 7 days free trial is completely BS. You can get a free trial, but only if you pay for at least one month. That's the first BS, the second is when you try to end the subscription. Lack of information and too many options make it impossible to navigate around the site.