Kenneth Orr
USSHADY COMPANY. Wire Fraud? This company operates nationwide under a network of sites that engage in shady upsells and a racket that amounts to wire fraud. (If you object to their business practices like I did, they'll promise you a refund until the class time has passed, and then tell you no refunds and point to the policy on their website when they respond to your credit card dispute. A pattern and practice of doing that is wire fraud. ) They don't disclose the shady upsells before they get your credit card number, and the level at which they mislead consumers about their connections to Red Cross and the American Heart Association varies depending on the site, but the overall scammy nature of their business model seems to persist. My story: Within two minutes after handing over my credit card, I called to cancel, and to object to the scammy upsells (to be able to retake the test if you don't pass the first try, or have the card replaced if you lost it; in both pop-ups, they indicated you would have to take the class again at full price if you didn't purchase the upsell). When I refused to send an email, they put me on hold and told me they had contacted their service center, and they had agreed to a refund, which would process in 3-5 days. After the class time had passed, they sent me an email saying they would not be giving me the promised refund. Since then, they keep playing games, now claiming their credit card company won't allow them to refund my money because I filed a dispute. The United CPR Association owes me $79 for a class they promised to refund but didn't, and I am going to keep educating the public until I am made whole.