Inadequate Packaging Packaging for shipment was grossly inadequate and customer service, while polite, was unwilling or unable to resolve the issue of damaged goods to my satisfaction. Return policy was overly restrictive and led me to return items and shop elsewhere. To clarify... I ordered 3 set of batteries: The first package was missing a battery (which was readily sent to me... off to a good start!). The second package was fine. The third package did not survive shipping, and had been "reassembled" by USPS. The shorted terminals happened in transit, long before I even even thought about installing them. I noticed it when I went to prep everything to do the work. We had an extensive thread of emails about this and where never able to come to a satisfactory conclusion.

Great RBC7 replacement. The replacement RBC7 battery was a bigger capacity and was received a day before the expected delivery date. It was an exact replacement size and after the initial charge period it works well. I need to run a time test to see the on battery runtime.... to be continued.

20 year old Diehard 750 charger I almost threw out my 20 year old portable battery jumper because of old recharging battery won’t recharge. I found this replacement battery from Raion by chance on internet that was compatible to my old Diehard 750 portable charger, it was delivered in a timely matter. I installed the new battery and it’s charging up like it suppose to. A new average price portable charger $100. Replacement battery from Raion not expensive. Thanks!

Very Rapid Shipping and GREAT Product I received the replacement batteries for the Battery Backup for my garage door opener VERY quickly. Great product that was easily installed using their install video. My garage door opener is no longer beeping at me because of the old failed batteries. Now if they just last as long (6 years) as the factory original batteries.......

Your part of this transaction went… Your part of this transaction went well. However, the "priority" mailing part did not go as well. The priority package took 5 or 6 days from Texas to Kansas and was a little roughed up when I got it. The contents were not damaged and the batteries were fine, but I question if USPS Priority padded envelope is the way to ship these batteries. Regards, Gary Wike Olathe, Kansas