Perfect for Whovians! Got my replacement Doctor Who Series 5 Blu Ray case in perfect condition! Great place to get new slipcovers, cases and quality tv shows and films

Excellent Service I have been ordering from BFE for a couple of years now, the products are competitive with other outlets, the service is superb. The items are always well packaged, hence no damaged to the items on delivery, even slipcovers are well protected. There are OOP items which cost can be reasonable to extreme but the supply is there which other outlets don't. I highly recommend BFE for the quality of the items, packaging, shipping cost and marvelous communication.

Terrible experiences but YMMV. Way overpriced, increíbly slow shipping, terrible communication. I once sent them a list of my wants and got a reply 2 weeks after saying to check the website cause they didn't have time to manually see if they have them or the prices. Most of the ones I wanted said "contact for price/stock" or similar. Another time I placed an order that took 3 weeks to ship and it was incomplete and one slip was the wrong version. Will never buy or even consider buying from them again. I guess the guy who runs this doesn't have the time or care too much.

100% great experiences since 2018 - friendly and supportive seller! Very happy with my purchases at BFE since 2018. I used to purchase very regularly over a long period of time and it was always wonderful - customs friendly, safe and secure packaging and fair prices on the many exclusive items. All sold items are genuine, either in brand new or used condition. But above all, it’s the contact with Cliff that makes the experience great. Any issue (of which there were barely any in my case) can be sorted out and he’s always open to take a look into specific requests, such as slip covers and items not listed on the website. He answers very fast, too! In short, he’s a perfect contact for collectors. I try to come back as much as I can and support a retailer like BFE over Amazon. I wish we had someone like Cliff / BFE in Germany, which is why I ordered so much. Buy with confidence!

No problems, a great service! Used blurays for everyone for a couple of 4k discs that were getting tricky to get hold of in the UK. Placed my order, got an automated 'thanks for your order' email and then that was it for about a week and a half. Finally got the despatch note and was able to track my parcel every step of its journey. Finally arrived in the UK roughly 2 weeks later. Items were in perfect condition and exactly what I'd ordered. Can't say a bad thing about the whole experience to be honest. Would definitely use again.