They had the part I needed They had the part I needed that I couldn't find elsewhere. Website made it easy to order. Shipping was quick, with detailed email status messages sent. Overall an excellent experience.

Paid an extra $105 for two day… Paid an extra $105 for two day shipping, after 3 days the package still did not arrive. I called to get a refund on the extra shipping charge and was told they were not responsible. I canceled my order and went somewhere else. Won’t use this company again.

Wrong part I need assistance returning… Wrong part I need assistance returning this product was not compatible to this equipment. We verified model and serial and this part is not the right one. I had to order from somewhere else to get the customer going and now I need to return the incorrect part you sent us

Part was exact replacement Part was exact replacement, fast shipping exactly as pictured. I will buy from you again.

The buying process was good but... The buying process was good. Unfortunately I ordered the wrong part and have trying to get return information and that has been more challenging than it should be.