Great Customer Service! My doctor was super helpful when my housing managers did not want to believe the validity of the letter. My doctor emailed them personally to validate it, stating that her and I have had multiple live sessions regarding my health. Once she sent this email, my housing had no choice but to accept the letter as valid and allow me to keep my Emotional Support Animal (cat) with me in my apartment. Thank you to my doctor and those who I talked with on the phone!

I was very satisfied with my experience… I was very satisfied with my experience with your company. From start to finish everyone was professional, helpful and courteous. I proudly share my experience and recommend this organization to everyone if they decide to get a support animal. I'm very grateful for your help. Thank you, Richard

So easy and simple So easy and simple! Great service! Have recommended to multiple people already!

Trustworthy & Stellar Customer Service Very impressed with the level of customer service to accommodate a crazy schedule and the quick response time. Having free access to their in-house attorneys if my landlord or an airline refuses to accept the letter, gave me the peace of mind that not only are they legit, but that they’re ensuring the validity of the letter to guarantee my federal rights having one provides. To be approved, you actually speak with a doctor willing to provide their licensing information. It's obvious you're not just getting a piece of paper, and that they have your back.