Consumer
GBCustomer support This is a great product. I had some parts missing not for being new just from being used. I had within a 15 minute reply after reaching out to the customer service very happy with the response and looking forward to finishing this project. Highly recommended.
Jerry Fernee
GBI asked a question on their website… I asked a question on their website Sunday afternoon. Rereading my question, I didn't phrase it very well. Nevertheless, I got a clear, concise answer today (same business day). Great service! I did research this company pretty thoroughly before I invested in one of their inverters. It was time well spent.
charlieslou
GBAims Power 12 volt 3000 watt Inverter Charger We recently bought an Aims Power PICOGLF30W12V120VR for our fifth wheel. I had some questions about the inverter charger and decided to call Aims. I was connected to Angel who was very patient and answered all my questions. Thanks, Angel!!!
Kevin McCabe
GBI had a question about the 6000 WATT… I had a question about the 6000 WATT 240V split phase I bought a few years back. Being a novice to the exact workings of this device I sent a detailed description of what I thought the problem was. A tech responded quickly and addressed every concern I had. In short, electrical test equipment specifically meant for a normal home electrical system is not meant to test an inverter. In my case I was using a simple plug in type outlet tester. I explained the situation I thought I had and the engineer walked me through it.
Douglas
GBAbsolutely top notch! Absolutely top notch! I had initially purchased the wrong unit, AIMS handled the exchange without issue. The 4Kw inverter now running one year on the houseboat without issue. I will look no further than AIMS for any future solar/ inverter need.