Fast shipping, great service but faulty item. Please hence that this is an old review but removed due to posting proof of purchase (which isn't allowed by Trustpilot). Original date 28th of july 2011: Swift replies from customer care. Friendly staff and despite the announced shipping time of 15-30 days, my order arrived after 5 days after being processed. Yes, I do recommend this shop to anyone looking to purchase from it. Update: The charger of one of the items I ordered was faulty by fabric, I informed McBub about this and the staff were eager to please as they sent me a totallyl new product (without additional charge). Now that's SERVICE!

mcbub beware!!! do not buy from this company. bought two android tablets for christmas nothing would download, both tablets total junk. horrible customer service and not just because of the time change or language barrier. they play stupid like we didnt get your order back yet, we'll refund you when we get shipped back. yet tracking info says they wont sign. after three weeks and filing a dispute with paypal I finally got my money back!horrible!! zero stars!

Feb.20th 2013 - McBub Cust. Service is laughing at us. Choose another Chinese distributor Concerning positives experiences with McBub CSR: none so far. Invoices #1078338, #1077509 and 1076120: I have ordered (2 months ago) and still waiting for my stuff... (while the tablet is advertised "in stock" with other distributors) McBub simply ignores my numerous email attemps trying to get a simple tracking number. Also, the Chinese Holiday should not be used as an excuse from CSR since my order was placed at McBub on Jan 2nd, not Feb 15th... Oh! and I knew exactly was I was bying... I cannot comment about the products themselfs (as per Feb 20th, still waiting...) but I can confidently say that McBub-fei cheng-Customer Service/shipping and their deceptive"fake" online chatbox: McBub is laughing at customers-VERY VERY BAD MARKETING PRACTICE. Unlike McBub, I promise (not just a statement on my website) but a REAL promise in responding back to you within 1 business day... In the meantime, to the community, stay away from McBub and let's go viral!... Michel Mathieu - Quebec city Canada

untrustworthy I made a purchased a tablet from Mcbub in December. After about 60 days, the power cord was stripped. I asked Mcbub for a replacement and i told i need to buy another one. So i finally did. Not once but twice, they sent me a car charger (no what i ordered). They requested that i take picture of the charger they sent and give details about their own product, as if i purchased it from some other site. I requested that if they can't send me what i ordered in a timely manner that i want a refund. They replied " i will send phone charger quickly". I was DONE. Why do i need a product that i can't use and the company can't send the correct item nor do they seem to know anything about their products (it seems). After round and round about a refund they finally said, ok. From: [email protected] CC: [email protected]; [email protected] "I'm so sorry ,if there is no problem with the tablet we can't give you the return address.you can't return back. if you really want a return ,you have to take the return shipping and we will charge you 20% of the payment. I hope you can understand. best regards sara" After receiving this email and excepting the terms, i asked that they expedite this process. I haven't heard from them since. They don't have a return address on their site. you have to get it from a Mcbub representative. Mcbub did not respond to my emails for over a month when their policy clearly states that they will respond with in 1 business day. As of today, they finally responded asking me AGAIN what's wrong with the produce after clearly responding to the email chain from March. I had to get PayPal and legal involved to get anywhere with these people. I advise you to NOT purchase from these guys. Its not worth it, regardless of how inexpensive the items are.

Great Service I have ordered phone in this website. Mr. MOLLY wrote me many times and offered me other phones in the same price. He is very kind and polite. I'm waiting to have my new phone, I'm sure it will be OK Thanks, Rony