Charles
GBNot happy with Ignite Keto I placed an order for the Keto gummies. I was not able to take the product. It made me sick. Also I was not aware that I had been placed on a subscription. I called the company and was told that I could not return the product. I was also informed that I would not be able to get any type of refund unless I kept the subscription active. So beware of this company.
John
GBRipoff product sales for extended membership charges! Scam!! This is a total ripoff and scam which makes fraudulent claims of having celebrity sponsorship, manufactured testimonials and product claims with zero basis in support of their claims. The product sale has a hidden membership agenda which locks you into an ongoing monthly subscription for ~$130 per month. When trying to cancel the membership or obtain a refund, customer service refuses and hangs up. The company shows an address in Florida and is NOT registered to do business in Florida. There is a DE company which according to their terms of agreement is called Sweetwater Holdings Group Inc. In addition, all website they utilitze under Ignite Keto are blocked. However, there is a site called Assure Labs which has the same contact information. Unfortunately, they promote a 100% satisfaction guarantee but when I asked for them to uphold the guarantee, the refused, denied and hung up. A total scam!!
Barbara Tucker
GBI ordered what I thought was 3 plus 3… I ordered what I thought was 3 plus 3 free so I could get free shipping. I got the 6 but paid full price plus…$239.99. I wanted to return but was coerced to at least give it a try. I did for a month, nothing happened, called to get a refund. I was told I needed to use at least 2 months, ok tried for 2 months. Called again, have not had any weight loss. Was told I needed to take 2 times daily for at least 4 months. I told the customer service person, these were not the instructions. She said some people do not understand how this product works, made me feel foolish. I am so disappointed, feeling like this is a scam. Asked again to get a refund, still would not refund my money, as I read in the advertisement.
Irish Elf
GBThis is a total SCAM My husband ordered what he thought was buy one bottle get one free for $59.99. But the next day our bank showed us being charged not only the $59.99 but also $129.99 for what they called "a subscription" which was not mentioned in their online ad. I found the phone number but the web address they used on the charge is non-existent. They did agree to cancel the order and subscription in December BUT one month later they charged us again and this time they refuse to refund saying the "subscription" was not cancelled (by their own customer service person. They first offered a 75% refund but now they refuse to refund anything. We have no product and are out $129.99. Oh and they told me they HAVE NO MANAGER which I asked for.
Sue Smith
GBI didn't sign up for auto ship I didn't sign up for auto ship. I ordered 1 order, then got billed 189.99 and got a second order. Please cancel this. Susan Smith OPTIMED*PROD8664503483