Tom M A Great Tech Support Tech with FR I had some issues with a replacement Asus Router from Flash Routers, sometimes it would connect for a short time then disconnect to Nord VPN I set up the router on my own, but soon found it to be too difficult to configure properly. Tom M was the troubleshooting Tech at FR, Tom solved my connection issues within 15 minutes of connecting to my PC with Team Viewer software, Tom with his knowledge and experience had me up and running quickly and efficiently. Thanks Tom for a job well done!

It's just mind blowing to see how fast… It's just mind blowing to see how fast and effective this IT helped me with resetting my pre configured Linksys WRT 1900 ACS today! Thank you so much! So much junk had started to bother my PC and mobile devices that I just gave up. After having difficulty understanding how to connect remotely through TeamViewer the IT took the wheel of the problems I was experiencing and whooped ass fast! Thx Flashrouters and that sharp IT/Technician that helped save the day! I will never, ever doubt Flashrouters again!

Works Well From Ireland Using NORD VPN I bought one of these from FlashRouters .... Privacy-hero-vpn-router (3 day FedEx delivery to Ireland). As I am not in USA/Canada, I had to download the PRIVACY HERO app/apk from APKCOMBO.COM. I use this router mostly with ethernet, so I like the fact that one can independently turn on/off the 2.4 GHz & 5 GHz WiFi networks. Setup was easier than anticipated. Support so far seems responsive/good - I recommend this company.

I live in France and ordered a router I live in France and ordered a router, paid postage but unfortunately the router did not work after4 hours online with a technician. It cost me 50.00 Euros to return the router and now I have received an invoice from Fed-Ex of 53.00 Euros for import charges making a total of about 140.00 Euros for absolutely nothing but to be told that everything is noted in the FAQ'S. Don't buy unless you live in America. If i could give no stars I would !!!!!

I used my own router but purchased the… I used my own router but purchased the service plan. They did help me setup my router successfully and it did improve my VPN speed greatly. However, the router after the flash seemed buggy and the Wifi kept cutting in and out. This was really frustrating while watching shows on Apple TV. I decided to remove the flash and return the router to it's original firmware. They informed me they only help with the Flash and don't provide support to return you router to standard firmware. That's why I must give them a one star.