Chaotic company with poor service And once again I have to state that your company is a chaotic company with poor service. I returned your oh-so-great router, which didn't work, months ago and you have already refunded me the purchase price. What are you doing now? Why are you charging me any service fees now?

Quick response to support request Quick response. I had an issue signing on to the VPN on my router. I opened a ticket via the support webpage and Tom M. responded within hours. Tom provided step by step instructions and I was able to correct the issue. Being in Japan, the support website is my best means of communicating. Immediate feedback that a support request was received is reassuring.

I purchased the link system 3200 DD I purchased the link system 3200 DD - wrt flash router. Overall the experience was good. One bad thing is they use FedEx shipping which is junk I hate FedEx it was delayed three different times. I'm not too tech savvy but I did manage to figure it out. The instructions could be a little better if they were more step by step. I would highly recommend FlashRouters I personally didn't need the subscription that I paid for. But I could understand how some people might.

Flashrouters are great for me as I… Flashrouters are great for me as I travel internationally a lot for work. Their flashed routers are top notch. On the rare occasion I need to contact support they always respond quickly, courteously and never fail to quickly get me up and running.

FlashRouters to the rescue! I've used a flashrouter for several years. It's worked beautifully. My VPN provider changed their protocol for login this week, and I was unaware of the change. I reached out to FlashRouters for help in troubleshooting my inability to connect to VPN, and they quickly responded with step-by-step instruction for resolution. I'm now back up and running!