Returning customer back with a smile! I'm a Returning customer, and have only positive things to say about this independent tech company. Setting up flashrouters can be a complicated process, especially if you're a Linux user, but security is a must in our day in age. This company made it easy as possible to secure my network, making the chat/tech support always available. They even have a phone option that is easy to get ahold of.

I'm having a horrible time I'm having a horrible time. They charge my credit card and sent me notices saying that my payment didn't go through and my coverage is cancelled. I emailed them repeatedly and all I get is spam responses. No actual human or anything understandable. I have no idea what is going on, and I cannot get help.

Flashrouters are great for me as I… Flashrouters are great for me as I travel internationally a lot for work. Their flashed routers are top notch. On the rare occasion I need to contact support they always respond quickly, courteously and never fail to quickly get me up and running.

Great technical support … I purchased an ASUS modem from Flashrouters, flashed for Surfshark VPN which work perfectly upon arrival, than about six months later my VPN location wouldn’t work for my preferred sites. I was able easily reach back to the helpful support of Flasrouters tech team and schedule a remote-in appointment to change my VPN location, which now works great. I am a very pleased customer

Chaotic company with poor service And once again I have to state that your company is a chaotic company with poor service. I returned your oh-so-great router, which didn't work, months ago and you have already refunded me the purchase price. What are you doing now? Why are you charging me any service fees now?