I'm having a horrible time I'm having a horrible time. They charge my credit card and sent me notices saying that my payment didn't go through and my coverage is cancelled. I emailed them repeatedly and all I get is spam responses. No actual human or anything understandable. I have no idea what is going on, and I cannot get help.

Works Well From Ireland Using NORD VPN I bought one of these from FlashRouters .... Privacy-hero-vpn-router (3 day FedEx delivery to Ireland). As I am not in USA/Canada, I had to download the PRIVACY HERO app/apk from APKCOMBO.COM. I use this router mostly with ethernet, so I like the fact that one can independently turn on/off the 2.4 GHz & 5 GHz WiFi networks. Setup was easier than anticipated. Support so far seems responsive/good - I recommend this company.

Tom M A Great Tech Support Tech with FR I had some issues with a replacement Asus Router from Flash Routers, sometimes it would connect for a short time then disconnect to Nord VPN I set up the router on my own, but soon found it to be too difficult to configure properly. Tom M was the troubleshooting Tech at FR, Tom solved my connection issues within 15 minutes of connecting to my PC with Team Viewer software, Tom with his knowledge and experience had me up and running quickly and efficiently. Thanks Tom for a job well done!

I live in France and ordered a router I live in France and ordered a router, paid postage but unfortunately the router did not work after4 hours online with a technician. It cost me 50.00 Euros to return the router and now I have received an invoice from Fed-Ex of 53.00 Euros for import charges making a total of about 140.00 Euros for absolutely nothing but to be told that everything is noted in the FAQ'S. Don't buy unless you live in America. If i could give no stars I would !!!!!

awesome service Tom M. did a fantastic job in updating my router, I highly recommend the service :) very efficient, fast, awesome work! Tom thank you so much!