Carlos Valdez
GBYour One Stop Shop I recently purchased a spare battery for my HTC Incredible. The shipping was quick and the product was as described. They also kept me informed by e-mail on an upcoming dock for my phone that never got released. Very pleasant experience with HTCPEDIA!
Joel Corush
GBExtremely helpful Called to get information about my Incredible that now has an extended battery. They were the only company that had what I needed. Product was out of stock and they offered to call upon receipt. Instead, I placed my order on the phone, and within several days, I had my case and holster. Would highly recommend htcpedia.
david
GBWORST CUSTOMER SERVICE...Wait...No Customer Service! My poor rating is due to lack of communication and responsiveness. This transaction occurred back on October 2, 2013 and still as of February 19th, no response and no replacement of the item. I emailed numerous times and not even a reply back. I understand if I purchased a used item but being sold as new then receiving the item with a smudge, dirty, used item, not acceptable. I was a loyal customer until this last transaction. Certainly not going to recommend to others. I guess I bought myself a used item. Unreal... Can't believe a company would run a business like this. RIDICULOUS!
Ken Anderson
AUDouble poor assistance! Seems that if you have a problem with HTCPedia the only way to get any assistance is to post a negative comment on trustpilot. My first email request for help went unanswered. My first trustpilot comment received imeadiate response but 5 days later I have received no resolution response. More than extremely upset with this service. Ken Anderson
Todd
GBExtremely fast and accurate delivery! Purchased the EVO 3D docking station and USB-HDMI converter, Both of which I could not purchase in store. The delivery was free and received the product in 2 days. Unbelievably surprised. All components were as ordered and were fully functional. No bait-switch or refurbished. I would definitely use them again and would also refer friends and family.