Pendulum

933 20th Street, 94107, San Francisco, United States
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1.33
Based on 6 Reviews

5

0.00%

4

0.00%

3

16.67%

2

0.00%

1

83.33%
About Pendulum

Improve glucose control, metabolic health, gut function, and support a healthy weight. The only brand with live Akkermansia.

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J J
US

EXTREMELY POOR CUSTOMER SERVICE EXTREMELY POOR CUSTOMER SERVICE I ordered weeks ago, received confirmation of order, still have not received product or reply to multiple emails. Unfortunately email or sail mail is the only way to make contact. I haven't taken the product long enough to offer a review on it. I'm out of product now so likely won't be able to answer that, but I certainly would give 0 stars for customer service for Pendulum Life Therapeutics!

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Jennifer Pitts-Hammons
US

Do not subscribe to Pendulum Do not subscribe to Pendulum. I tried the Metabolic Daily but didn't notice a difference. So when it came time for my next shipment, I decided to cancel my membership. THEY MAKE IS AS DIFFICULT AS UNSUBSCRIBING FROM A PRINT MAGAZINE. Once you access your account it's easy to find the cancel subscription button, but once you hit it, nothing happens. And there is no customer service except a crappy popup that refers you to nothing helpful. When you do finally get to an email customer service form, they auto respond saying it will take 3 to 4 days to get to you, they are so busy. BUYER BEWARE, if you don't like it you'll be jumping through hoops get get away.

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Rheonna Wiuff
US

NO CUSTOMER SERVICE! CANCEL Product did not work for me. The real nightmare was trying to cancel! They make it impossible! No customer service!! I had to go through my bank to cancel! DO NOT GIVE YOUR PAYMENT INFO to them!

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Ellen of New York City
US

WON'T RESPOND TO QUERIES, NONEXISTENT CUSTOMER SERVICE, LATE OR NON-DELIVERY This company shipped an order without ever answering my questions about whether it was the right product for me. I'm out $120. They don't answer any queries. Where is the much-praised customer service? Reviews lauding it must have been plants. PS Once this review went up - may have been a coincidence - they got in touch with a polite note. The order also arrived. They are refunding my money as a courtesy.

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Daniella
US

Never shipped Ordered in early October, selecting FedEx 2-Day shipping. Order still has not been shipped, even though Customer Service assured me it would be shipped 11/20 after contacting them - unannounced shipping delays on their part. Feeling scammed and will never order from this company again. Update: they eventually shipped it at the end of November after I had to contact them again. Still don't recommend

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