Richard Gonzales
USOne of the best experience Online First I was skeptic of buying on line , but smggsm secure transaction, customer support changed me forever, smggsm they have Best prices Fast shipping 20% cheaper than AMAZON AND EBAY Excellent customer support before and after sale ,, they helped me setup my internet ( where my provider att couldn’t help) Will buy again…. MY NEXT PURCHASE samsung S3 I9300
anseio
USAvoid this business! I purchased a phone from smggsm.com a year ago. I submitted the required information to activate my Accidental Damage Coverage. Upon contacting the insurer, CPS, I was informed that (even though they received the information I submitted) smggsm had not purchase any protection coverage from them in 2 years. I'm out the money I paid for the coverage. smggsm.com claims to be BBB accredited when, in fact, they are not. They also market warranty services and accidental protection through CPS who hasn't sold them a product in 2 years. How much more clearly can this company reek of defrauding its customers?
Jose
USError Prone Website, Unreliable Contact Information, Unhelpful Customer Service This company charged my paypal account twice for the same item. I contacted the company 15 minutes after the order was placed requesting a cancellation before shipment and it took them 4 days to contact me. You cannot speak to a person when calling the # and instead must leave a transcribed message. When they finally did contact me they were not helpful in resolving the issue and would not return the item without me incurring return shipping charges and a restocking fee. Very shady company. I would not recommend that anyone do business with them.
Jose
USWebsite Has Error, Unreliable Customer Service, Unhelpful Staff This company charged my paypal account twice for the same item. I contacted the company 15 minutes after the order was placed requesting a cancellation before shipment and it took them 4 days to contact me. You cannot speak to a person when calling the # and instead must leave a transcribed message. When they finally did contact me they were not helpful in resolving the issue and would not return the item without me incurring return shipping charges and a restocking fee. Very shady company. I would not recommend that anyone do business with them.