Wow, talk about a serious decline in customer service I have previously purchased from this company twice before and had no need to contact them or escalate any issues, but after purchasing my third order on 7/11 and having my credit card charged on 7/13, still not receiving any order update or shipping confirmation by 7/18 - I had no choice but to contact them. The CS agent (Tiffany/Roxanne) said that there was an error in their order system and they would will expedite my order to next day shipping. After not receiving any kind of tracking number or next day air shipping confirmation, I contacted them again today and was told that my oder would take an additional 2-4 days for my next day item to ship. What??? I was growing frustrated, I was now completely out of CBD products, so I contacted them again to just cancel my order and issue a full refund so I can go buy some local due to the delay. The customer service person (again Tiffany/Roxanne) literally did not read my order and proceeded to tell me that one of my items was now out of stock and "soooooo sorry!!" GRRRR....I had no choice but to call them on their 1-877-606-2069 number to request a refund. The CS agent who answered my call was not only unprofessional, lacked any personality, rude, but also acted like she just woke up or hit their product a little too hard. I felt like I called someone's home and their teenage stoned out of her mind daughter answer the phone, this was not the experience you would expect from a serious or legitimate business. Talk about a really poor customer experience! Sorry Sunday Scaries, purchasing CBD products from you is scarier than facing my worst week without the help of CBD.

Quick and easy! Really good product, was so easy to order and came really quickly!

Beware the pop-up window that appears… Beware the pop-up window that appears as you are placing your order. If you react too quickly like I did it will cost you an extra $39. Very deceptive practice, I feel like I was tricked out of my money.

No answer to emails regarding returning… No answer to emails regarding returning a product! Tried calling and messaging on FB too.