DO NOT PURCHASE FROM CARDIOSALES (NOW [external reference]) I ordered a $3000 Arc trainer and mat back in February. In addition to looking very used, the Arc trainer immediately presented functionality issues (specifically, it made grinding noises and arms were not properly secured.) When I purchased the machine, it was offered with a 10 year warranty. Shortly afterwards, [name] shut down the cardiosales website and reopened under [external reference]. I asked him for a copy of my warranty since I could no longer retrieve it from the old website. He sent me one under [external reference] that only covered 18 months! After multiple attempts to reach him, he finally sent a technician who confirmed several parts needed replacement. The tech ordered the parts from him several weeks ago, despite repeatedly telling us "the parts have been sent" "I am sending this all myself" and "you will have a tracking number shortly" - it's been more than 8 weeks and still nothing. And the mat that was supposed to come with the machine? It's now been 3.5 months (I purchased in mid-February) and I'm still getting the same story "it's been sent" and "you'll have it shortly." So... after $3000 - I don't have my full order and my 10 year warranty is now suddenly 18 months, although it doesn't seem to matter since he's not honoring any part of the warranty anyway. Do not purchase from [name] or [external reference] unless you are prepared to lose your money.

Fraudulent Website Purchased a treadmill and received a used and broken treadmill. I was told that it originally shipped to another customer. Now the website is down and the phone numbers are no longer in service. I've been dealing with Alex for almost 5 months now trying to get working treadmill. This must be a fraudulent company. I'm disputing with PayPal but they will only continue the dispute if more people submit complaints about this company. Please submit complaints to PayPal if you've had problems with this company even if you didn't purchase through PayPal.

Not a reputable company Just go to CardioSales FB page and click on Posts to Page! You'll see a myriad of people stating that they purchased exercise equipment from CardioSales ....and then NEVER saw the machines. We purchased through PayPal, instead of directly through CardioSales. We had to file a claim to get our money back because CardioSales had no intention of refunding our money.

Alex Goncharov SCAM!!! Alex Goncharov must be stopped! Here is information for all his "business" : cardioaddicts.blogspot.com . This is became absolutely unbearable, this man will never stop stealing people's money! If you became Alex's victim please visit ASAP: thepetitionsite.com /277/471/306/stop-cardio-fraud-alex-g./

Very good deal on my AMT100i I bought a Precor AMT100i 2 month ago from CardioSales (I spoke with Alex) and I had it shipped to France. The sales representative did everything to get my product delivered to my door in no time. The product arrived in perfect condition, and fairly fast for my overseas location. The biggest advantage was of course the price, I paid it half of the cheapest used one I found in France. Thanks again to (NAME) and CardioSales for this perfect transaction